HK FRECKLES REMOVAL CENTRE

Job Responsibilities:

• Responsible for receiving visiting customers, providing warm and professional reception services, and creating a cozy and comfortable atmosphere in the beauty institution.

• Coordinate and schedule customer appointment procedures, including telephone, online and on-site registration, time allocation and system updates.

• Handle daily administrative affairs, such as phone call transfer, message recording, file sorting and front desk environment maintenance.

• Collaborate with beauty consultants and therapists to ensure a smooth customer service process and enhance overall experience quality.

• Follow the organization's service standards and confidentiality principles, and properly store customers' basic information and appointment details.

Requirements:

• Have a sincere smile, cheerful personality, excellent manners, and high patience, and be able to calmly meet the needs of different types of customers.

• Fluent Cantonese communication skills, able to express clearly and listen carefully; those who understand Mandarin are an added bonus.

• Proficient in Chinese typing (traditional) and basic computer operations, able to quickly master the internal appointment management system.

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• No need to have sales experience or take on sales tasks, but you must pay attention to service details and customer satisfaction.

Benefits:

• Monthly salary starting from HKD$15,000, with excellent performance, you may enjoy the company's performance bonus, resulting in a monthly income of up to HKD$20,000.

• Enjoy one day of fixed rest (Sunday), stable working hours, and no overtime work requirements.

Working hours: Sunday, Monday, Tuesday, Thursday, 10:00-19:00,

Thursday and Friday 11:30-20:30

• The affiliated organization has been rooted in Hong Kong for eighteen years, with a renowned brand reputation, providing a long-term and stable career development platform.

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• Team atmosphere is harmonious, management style is humanistic, and employee health and wellness and work-life balance are valued.