M800 Limited

KEY RESPONSIBILITIES

• [Data Analysis & Reporting]: Manage day-to-day data operations, analyzing global voice/messaging traffic, route profitability, and customer usage trends to provide actionable business intelligence.

• [BI Dashboard Development]: Perform regular periodic reviews, maintenance, and automated execution of data pipelines and interactive dashboards (Power BI / Tableau) in compliance with company data governance standards.

• [Cross-Functional Collaboration]: Collaborate with Sales, Product, Network Engineering, and Finance teams to conduct ad-hoc traffic analyses, revenue reconciliations, and intercompany performance benchmarking across global business units.

• [Operational Excellence]: Monitor daily data workflows, identify traffic anomalies or quality issues in real time, and assist in operational risk management and quality-of-service (QoS) tracking.

• [Data Governance & Quality]: Ensure data accuracy, integrity, and consistency across core databases; document metrics definitions and ensure strict adherence to data protection controls.

• [Planning & Advanced Analytics]: Assist in predictive traffic modeling, customer churn analysis, rolling revenue forecasts, and prepare executive management packages to support strategic decision-making.

• [Process Optimization]: Participate in data warehouse optimizations, SQL query tuning, and continuous pipeline automation to enhance ETL efficiency and analytical reporting speed.

REQUIREMENTS & QUALIFICATIONS

• Education: Bachelor's Degree in Data Analytics, Computer Science, Statistics, Information Systems, Mathematics, or a related quantitative discipline.

• Professional Qualification: Relevant professional certifications (e.g., Microsoft Certified: Data Analyst Associate, AWS Certified Data Analytics, Tableau Desktop Specialist) are a strong plus.

• Experience: 2 to 5 years of solid professional experience in data analysis, business intelligence, or data engineering; candidates with telecom, tech MNC, or data agency background preferred.

• Industry Background: Experience in Telecommunications, CPaaS, SaaS, Cloud Services, or Financial Technology is a strong advantage.

• Technical Skills: Proficient in SQL query writing and database management (PostgreSQL / MySQL / Snowflake); advanced expertise in BI visualization tools (Power BI or Tableau) and Python/R for data analysis; advanced MS Excel skills (PivotTables, VBA).

• Languages: Excellent command of written and spoken English and Chinese (Cantonese and Putonghua).

• Soft Skills: High attention to detail, strong analytical and logical capabilities, proactive problem-solving mindset, and the ability to communicate complex data findings clearly to non-technical stakeholders under tight deadlines.

WHAT WE OFFER

• Competitive remuneration package with performance-based discretionary bonus.

• Five-day work week with flexible hybrid / remote working policy.

• Comprehensive Medical Insurance coverage upon successful completion of the probation period..

• Structured career development path with professional development and certification sponsorship.

• · Dynamic, open, and multicultural office environment with vibrant team activities and modern facilities.