Geely Auto HongKong Limited

1. Strategy and expansion

2. VIP community operation

- Responsible for one-to-one operation and management of important car owner relationships, building a high-sticking power of ZEEKR car owner relationship community

- Plan and execute exclusive high-end private events for invited guests

3. Clue mining

- Through layer activities and cross-border cooperation, we can accurately obtain high-net-worth potential user clues.

- Work closely with the team, provide clear customer background information, empower and track sales conversion results.

4. Resource Management

5. Customer full life cycle experience management

- Delivery time: Plan and execute a personalized delivery process with a sense of ceremony (such as a personalized delivery ceremony and detailed function explanation), ensuring that customers have an exclusive brand first experience.

- After-sales and long-term maintenance: As an important liaison for VIP customers, coordinate internal resources to solve problems encountered by customers during the initial stage of using the car. Conduct proactive follow-up at key points after customers own the car (such as 1 month, 6 months, 12 months) to understand their driving experience and timely push exclusive care services or activity invitations to deepen customer relationships.

Job Requirements

- Ability: Event execution and landing ability.

- Traits: Good image and temperament, with the self-motivation and excellent social skills of a entrepreneur.

Language skills:

English, Cantonese, Mandarin are all at a native level