Mr. Chan Kwok Wei District Councillor's Office

Job Responsibilities

• At the district councillor's office on duty and on patrol, supporting daily operations, including receiving citizens, handling phone calls and email inquiries, and assisting in arranging meetings.

• Follow up on citizens’ case inquiries and feedback, record, classify and refer them to relevant government departments or institutions, regularly track and follow up the progress of handling and reply to citizens the results.

• Assist in the preparation and support of the "Meeting the Public Plan", including appointment management, data sorting, meeting minutes writing, follow-up item consolidation and subsequent reporting.

• Participate in regional activity planning and execution, such as community lectures, policy publicity meetings, festival celebrations and street station promotion, etc., responsible for site coordination, logistics preparation, on-site support and activity records.

• Holding a Hong Kong-recognized advanced diploma or associate degree, majoring in public administration, social sciences, communication, political science or related fields is preferred.

• Have good Cantonese communication skills, be able to use Mandarin and basic English fluently for writing and conversation, and be able to write clear and concise Chinese reports and letters independently.

• Familiar with the Hong Kong regional governance structure, district council functions and major public service areas, and sensitive to and enthusiastic about community affairs.

• Have basic computer operating skills, familiar with the use of Microsoft Office (Word, Excel, PowerPoint), Canva and common communication platforms; those with file management and data sorting experience are preferred.

• Must be a permanent resident of Hong Kong, or hold a valid high-end talent pass (High Talent Pass), excellent talent entry plan (Excellent Talent Pass), non-local graduate retention/hong Kong employment arrangement (IANG), dependent visa or other legal work permit in Hong Kong.

• Monthly salary of HKD$15,000 to $17,000, depending on education, experience and performance.

• Working five days and a half, 9:30 - 18:30 daily, with a flexible schedule to meet the needs of regional services.

• Working location is located in Shishan Estate, with convenient transportation and proximity to Shishan Station of the MTR.

• Provide on-the-job training and policy study opportunities to support professional development and public service capacity improvement.

• Participate in influential community work, directly serve grassroots citizens, accumulate practical experience and deepen understanding of regional governance.