Grey Anderson Limited

Grey Anderson Limited

HongKong
Limited Liability Company
0-9 employees

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Opening positions (89)

Quick reply

No experience limit


Higher Diploma or Associate Degree

$16K-17K/Mth

  • First-level technical assistance

  • On-call rotations for after-hours support

  • Higher Diploma in Information Technology

New

No experience limit


No degree required

$20K-28K/Mth

Be an early applicant

No experience limit


No degree required

$20K-28K/Mth

  • University graduate in Computer Science/Business Administration, Finance and Accounting

  • 1+ years of related experiences

  • Experiences in Scrum/Agile would be an advantage

No experience limit


No degree required

$30K-35K/Mth

  • Competitive base salary with high earning potential

  • Proven experience in IT services or technology sales

  • Comprehensive health, dental, and vision insurance plans

No experience limit


No degree required

$30K-45K/Mth

Interested in the positions of this company?

1 to 3 years


Bachelor

$26K-39K/Mth

5 to 10 years


Bachelor

$50K-57K/Mth

  • 8–10 years in application management support

  • Proven track record in managing production incidents

  • Fluency in English and Chinese

No experience limit


No degree required

$25K-35K/Mth

No experience limit


No degree required

$45K-50K/Mth

  • 3+ years sales experience in payment processing or financial services

  • Strong knowledge of payment gateway solutions

  • Proven track record of meeting or exceeding sales targets

Quick reply

3 to 5 years


Bachelor

$35K-40K/Mth

  • Strong proficiency in Java, JavaScript, and SQL

  • Experience in Agile development methodologies using JIRA

  • Fluent in both Cantonese and English

JUNIOR SUPPORT SPECIALIST

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Grey Anderson Limited
Human Resources Management / Consultancy
Posted on 11-28
HK $16K-17K/Month
Higher Diploma or Associate Degree
No experience limit
Work visa required
Full Time
9.0 hrs/day, 5 days/wk

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Work benefits
5-day week

Job Description
<p><strong>Responsibilities:</strong></p><p></p><ul><li><p>Deliver first-level technical assistance to end-users via phone, email, or in-person, resolving hardware, software, and network issues to minimize downtime.</p></li><li><p>Oversee vendor partnerships by liaising with external suppliers for procurement, repairs, and service level agreements (SLAs), including assessing vendor performance and negotiating basic terms.</p></li><li><p>Record support incidents, solutions, and user inquiries in the IT ticketing system to ensure accurate documentation and enhance knowledge sharing.</p></li><li><p>Participate in on-call rotations for after-hours support emergencies, addressing critical issues within established response times (no shift work or scheduling required).</p></li><li><p>Work alongside other IT team members to escalate complex problems and contribute to improvements in processes.</p></li></ul><p></p><p><strong>Requirements:</strong></p><p></p><ul><li><p>Higher Diploma in Information Technology, Computer Science, or a related field.</p></li><li><p>Solid understanding of application support, including troubleshooting and maintenance of business applications.</p></li><li><p>Demonstrated ability to learn rapidly and adapt to new technologies and processes.</p></li><li><p>Strong problem-solving capabilities and the ability to perform under pressure during standby support.</p></li><li><p>Excellent communication skills in Cantonese, with proficiency in English as a plus for user interactions.</p></li><li><p>Capacity to work independently and collaboratively in a dynamic environment.</p></li></ul>

Languages
English
Cantonese
Mandarin
Skills
Desktop Support
Technical Support
Networking
Computer Networking
Hardware

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Allison Lin
Grey Anderson Limited · Principal Consultant
Active within 3 days

Job Location

Causeway Bay-Causeway Bay, Wan Chai

Causeway Bay

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Company Overview

Grey Anderson Limited is a professional recruitment consulting company specializing in information technology, sales and marketing, and general management, established in 2012. This company provides high-level professional services to meet the recruitment needs of customers and achieve business goals in a constantly changing business environment. Grey Anderson's service scope is wide, covering information technology, telecommunications, luxury goods, consumer goods, fast-moving consumer goods (FMCG), media, supply chain, healthcare, tourism, property, financial services, professional services, consulting, and public utilities, etc. It covers a large market in the Asia-Pacific region. Through professional recruitment services, Grey Anderson is committed to helping companies in various industries find the most suitable top talents to drive the continuous growth and success of their customers' companies. Grey Anderson Limited is a professional recruitment consultancy specializing in Information Technology, Sales &amp; Marketing, and General Management, established in 2012. This company provides high-level professional services to meet client recruitment needs and achieve business objectives in the ever-changing business environment. Grey Anderson's service scope is extensive, covering industries such as Information Technology, Telecommunications, Luxury Goods, Consumer Products, Fast Moving Consumer Goods (FMCG), Media, Supply Chain, Healthcare, Tourism, Real Estate, Financial Services, Professional Services, Consulting, and Utilities across the vast market of the Asia Pacific region. Through its professional recruitment services, Grey Anderson is dedicated to finding the most suitable top talents for companies in various sectors to drive their continuous growth and success.


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Grey Anderson Limited

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