Vying for Freshness

Job Description

- Responsible for managing and maintaining company customer information, building long-term stable and good cooperative relationships

- Understand market customer needs and develop operating strategies, coordinate internal teams to execute

- Optimize customer strategies through data analysis, improve customer satisfaction and transaction amount

- Timely handling of customer inquiries and complaints, following up on resolution progress, and improving satisfaction for all parties

- Discover potential business opportunities, assist in expanding the market, and drive business growth

- Regularly follow up on industry dynamics, provide market feedback, and assist in optimizing company services

Job Requirements

- More than 5 years of customer management or sales experience *Those with practical experience in Meituan's delivery platform are preferred*

- Bachelor's degree or above, or graduates from well-known universities are given priority

- Familiar with e-commerce, digital marketing or related industries, with excellent customer communication skills

- Data sensitive, able to evaluate customer performance through analysis tools (such as Excel, CRM systems)

- Familiar with social media advertising (such as Facebook, Google Ads, etc.)

- Able to speak fluent Chinese and English as well as writing skills

- Priority will be given to those who love sports