Stitch

<p><strong>About Stitch</strong></p><p>Stitch is Hong Kong’s rising FashionTech innovator — modernising the bespoke tailoring industry with a clean, AI-powered CRM and BI platform built specifically for tailors.</p><p>We help traditional tailoring houses move from paper notebooks and spreadsheets to a smart, beautifully designed digital system that actually matches their workflow. Already trusted by shops in Bangkok and now entering Hong Kong, Stitch is expanding fast, and we’re looking for someone who can grow with us.</p><p>This is your chance to join a product at the start of its Hong Kong chapter, help tailors modernise, and become a key part of Stitch’s presence in the city.</p><p></p><p></p><p><strong>Your Mission</strong></p><p>You will be both the <strong>face of Stitch in Hong Kong</strong> and the <strong>trusted guide for local tailors</strong> — helping them adopt the platform, supporting them day-to-day, and identifying new shops that would benefit from Stitch.</p><p>You’ll combine <strong>sales, onboarding, and customer success</strong>, ensuring tailors feel confident, supported, and excited to use the platform.</p><p></p><p></p><p><strong>What You’ll Do</strong></p><p><strong>1) Sales & Business Development</strong></p><ul><li><p>Identify tailor shops and fabric suppliers in Hong Kong that could benefit from Stitch</p></li><li><p>Conduct outreach through visits, calls, WhatsApp, and email</p></li><li><p>Provide live demos (in person or online)</p></li><li><p>Explain Stitch’s value clearly to non-technical business owners</p></li><li><p>Help convert leads into paying clients</p></li><li><p>Maintain local relationships and act as Stitch’s representative on the ground</p></li></ul><p><strong>2) Customer Success & Support</strong></p><ul><li><p>Onboard new tailor shops with structured walkthroughs</p></li><li><p>Migrate client data from Excel, WhatsApp exports, Google Sheets, or handwritten records</p></li><li><p>Train users in simple, accessible Cantonese or English</p></li><li><p>Provide day-to-day support via WhatsApp, email, or short video calls</p></li><li><p>Solve user questions and escalate technical issues to the dev team when needed</p></li><li><p>Track client satisfaction and proactively prevent problems</p></li><li><p>Document common issues and suggest UX or workflow improvements</p></li><li><p>Visit shops occasionally when hands-on support is needed (transport reimbursed)</p></li></ul><p><strong>3) Operations & Collaboration</strong></p><ul><li><p>Maintain accurate CRM notes and pipeline information</p></li><li><p>Work closely with the founder and product team to relay real feedback</p></li><li><p>Support product testing for Hong Kong-specific workflows</p></li><li><p>Represent Stitch at events or tailor meet-ups when relevant</p></li></ul><p></p><p><strong>What You Bring</strong></p><ul><li><p><strong></strong> and strong English</p></li><li><p>Based in Hong Kong with strong awareness of local culture and etiquette</p></li><li><p>Confident communicator — warm, patient, and clear</p></li><li><p>Experience in <strong>sales, SaaS, CRM, onboarding, or customer support</strong></p></li><li><p>Ability to explain technology to traditional or non-technical business owners</p></li><li><p>Self-motivated, reliable, and comfortable working independently</p></li><li><p>Highly organised with strong follow-through</p></li><li><p><strong>Bonus (not required):</strong></p><ul><li><p>Experience in tailoring, menswear, or fabric</p></li><li><p>Familiarity with POS/CRM systems</p></li><li><p>Network in HK retail or fashion sector</p></li></ul></li></ul><p><strong>What You’ll Get</strong></p><ul><li><p>A key role in Stitch’s Hong Kong expansion</p></li><li><p>Flexible schedule with remote-first culture</p></li><li><p>Transport fully reimbursed for client visits</p></li><li><p><strong><u>Compensation includes a base monthly retainer linked to the commissions earned for each tailor shop you successfully onboard</u></strong></p></li><li><p>Uncapped earning potential</p></li><li><p>Opportunities to travel across Asia</p></li><li><p>Real long-term growth into <strong>Sales Lead</strong>, <strong>Customer Success Lead</strong>, or <strong>Regional Manager</strong> roles</p></li><li><p>Direct collaboration with the founder — fast decisions, real impact, no bureaucracy</p></li></ul>