[上醫堂 ]及[Coloring.Life]

<p>Position: Customer Service Assistant 1 / Customer Service Assistant 2 / Customer Service Assistant 3 / Customer Service Assistant 4</p><p>Department: Customer Service Assistant Department (consisting of Senior Customer Service Assistant and Customer Service Assistant)</p><p>Boss: General Manager, Manager, and Assistant Manager (Operations, Sales, and Warehouse)</p><p></p><p><strong>Main responsibilities:</strong></p><p></p><ul><li><p></p></li><li><p>Answer customer inquiries about medical procedures, diagnostic fees, and insurance claims</p></li><li><p>Handling customer payments, bills, and insurance claims</p></li><li><p>Health products and services sales</p></li><li><p>Need to attend training activities scheduled within working hours</p></li><li><p>Execute other responsibilities assigned by the supervisor</p></li></ul><p></p><p><strong>Entry Requirements:</strong></p><p></p><ul><li><p>Grade Five or above / Secondary School Diploma, Chinese and English subjects need to reach D grade or Level 3 or above</p></li><li><p>Applicants with 1 to 2 years or more of experience in Chinese and Western medical clinics, customer service, sales, etc. are preferred</p></li><li><p>Good communication skills, able to speak fluent Cantonese, good English, and Mandarin</p></li><li><p>Must know how to operate a computer and type in Chinese and English</p></li><li><p>Enthusiastic about healthcare work, positive and optimistic, proactive, caring, and collaborative</p></li></ul><p></p><p><strong>Salary and benefits:</strong></p><p></p><ul><li><p>Two-year contract</p></li><li><p>Basic salary plus operating bonus from HKD15,000 - HKD22,000</p></li><li><p>Working no more than 48 hours per week</p></li><li><p>Medical and dental coverage</p></li><li><p>Paid annual leave</p></li><li><p>Monthly operational bonus</p></li><li><p>Year-end bonuses</p></li><li><p>On-the-job training and further study allowance</p></li><li><p>Employee shopping discounts</p></li></ul><p></p><p><strong>Working location:</strong>Wanchai or/and Jordan</p><p></p><p>Applicants should email their resume, expected salary, and current notice period to:<strong>******</strong></p>