Customer Service Officer

Job Highlights:

• Supporting role in general insurance (primarily commercial lines)
• 1+ years experience as clerk / assistant preferably in general insurance
• 5-day work week, medical insurance, staff discount, etc.

Responsibilities:

• Provide administrative and clerical support, i.e. data entry, copying, scanning, filing, fax, etc.
• Work closely with our producers and insurance companies to ensure proper issuance of policies
• Answer email and phone enquiries; follow up with clients and insurance companies
• Prepare and send out quotations, endorsements, policies, debit/credit notes, etc.

• Assist in handling ad-hoc tasks as required
  Requirements:

• Form 5 or above required; IIQE Paper 1 & 2 qualification preferred

• Good command of written and spoken Chinese (Cantonese) and English
• Proficient in MS Office (Word, Excel, Outlook); experience in InsureNet preferred
• Ability to multi-task and handle various requests, deadlines, and priorities

• Attention to details; excellent time management
  Salary and Benefits Package:

• 5-day work week

• Medical insurance
• Staff discount