Noble Watches

Business Registration Certificate - Platform Verification Approved

[About Aristo]

At Aristo Watch & Jewellery Limited, we are redefining the luxury watch retail experience in Hong Kong. Specializing in the world’s most prestigious timepieces, including Rolex, Patek Philippe, Audemars Piguet, and Richard Mille. Our core business trust model is built on rigorous physical inspection and third-party authentication. We provide high-net-worth collectors with a secure, elegant, and seamless O2O watch trading and premium watch care experience.

We are currently seeking a polished, graceful, and detail-oriented Client Experience Officer to be the welcoming face of our boutique, providing exclusive 1-on-1 consultations and meticulous watch care services.

[Your Role]

As the first point of contact for our esteemed collectors, you will orchestrate a seamless, quiet luxury boutique experience.

Front-of-House Excellence: Graciously welcome clients to our boutique. Manage appointments effectively to ensure a smooth, unhurried, and exclusive atmosphere, minimizing wait times and building long-term trust.

Premium Watch Care Services: Providing a specialized care and protection service for our clients' luxury timepieces. (Professional training will be provided. No prior experience is required.)

Client Advisory: Address client inquiries with elegance, accuracy, and confidence.

O2O Brand Presence & Administration: Maintain the pristine, luxurious presentation of the boutique. Assist in managing our social media platforms by capturing authentic, clean, and minimal visual content (e.g., lifestyle shots of timepieces, boutique ambiance) that conveys true prestige to our online community.

[Who We Are Looking For]

We are looking for individuals who appreciate luxury aesthetics, possess high attention to detail, and are eager to step into the world of luxury O2O services.

Background: Zero prior experience required. While background in luxury retail or premium hospitality is a plus, we hire primarily for presentation, attitude, and potential.

Presentation: Impeccable personal grooming, graceful demeanor, and a professional, inviting presence that aligns with top-tier watch brands.

Skills: High level of patience, exceptional attention to detail, and steady hands for delicate watch care tasks.

Language: Fluent in spoken Cantonese, English, and Mandarin to serve both local and international clientele.

Mindset: A fast learner with a proactive, "builder" attitude who can work independently and is excited to acquire highly specialized skills.

[Working Hours & Logistics]

Working Hours: 5-day work week (Monday to Friday, Weekends Off)

Location: Tsim Sha Tsui, Kowloon.

Leave & Holidays: Statutory Holidays / Bank Holidays, Paid Annual Leave.

【What We Offer】

Base Salary: HK$15,000 - HK$18,000 per month.

Highly Lucrative Commission: Up to HK$500 per watch care service (Average HK300 per service).

An excellent stepping stone into the ultra-luxury watch industry with comprehensive training from scratch.

A modern, refined, elegant working environment focused on 1-on-1 client relationships rather than aggressive hard-selling.

To Apply:

Please submit your updated CV, including your relevant experience, expected salary, and a recent photo.

Data collected will only be used for job application processing. All related information will be kept up to 24 months and all personal data will be destroyed afterwards. Applicants not being invited for an interview within 4 weeks from the submission date may assume their applications unsuccessful.

Position: Customer Experience Officer

[About Aristo]

Aristo Watch & Jewellery Limited is dedicated to redefining Hong Kong's high-end watch retail experience. We specialize in world-class watch brands (including Rolex, Patek Philippe, Audemars Piguet, and Richard Mille, etc.). Our core business and trust cornerstone are built on strict physical inspections and third-party certifications, providing safe, elegant, and smooth online and offline (O2O) watch transactions and top-notch care services for high net worth collectors.

We are currently seeking a graceful and detail-oriented customer experience officer to serve as our physical exchange center's brand face, providing guests with a luxurious 1-on-1 consultation experience and mastering precise top-of-the-line watch maintenance services.

[Your role]

Top-notch watch care: Provide professional maintenance and protection services for customers' luxury watches. (We will provide professional training, no experience is required.)

Professional consultation: Answer customer questions in an accurate, appropriate and elegant communication style.

O2O brand image and administration: Maintain the clean and luxurious feel of the reception area. Assist in managing social media platforms, capturing real, clean and minimalist visual content (such as daily watch photography, storefront ambiance), and conveying the brand's true sense of luxury to online communities in the most pure way.

[We seek the following traits]

We firmly believe that "skills can be trained, but attitude and temperament are innate". As long as you have elegant manners and a good service attitude, we will provide you with all the professional training you need.

Background requirements: No relevant work experience is required. Regardless of what industry you have worked in in the past, as long as you are passionate about top luxury service, we welcome you wholeheartedly (fresh graduates are welcome to apply).

Professional image: Have impeccable personal grooming, elegant manners, and be able to naturally exhibit the professional affinity that corresponds to a top watch brand.

Core skills: Patience, attention to minute details, and deft hands for precise caregiving.

Language skills: Fluent in Cantonese, English, and Mandarin to serve local and international customers.

[Working hours and system]

Working hours: Five-day work schedule (Monday to Friday, weekend double pay).

Working location: Tsim Sha Tsui.

Holiday benefits: Labor leave/bank leave, paid annual leave.

[We provide the following benefits]

Base salary: HK$15,000 - HK$18,000 per month.

Generous service commission: You can earn up to HK500 commission (average HK300) for each completed watch care service.

The best entry ticket into the top luxury watch industry, providing professional watch care training from scratch.

Elegant and high-end zero-pressure work environment, dedicated to building 1-to-1 customer relationships.

Application method:

Applicants should submit a complete resume, including work experience, requested salary, and recent photo.

The personal information collected will be used solely to process job applications. All relevant information will be kept for up to 24 months, after which all personal information will be destroyed. Applicants who do not receive an interview invitation within 4 weeks of submitting their application may be considered unsuccessful.