Wise Global Capital Holdings Limited

<p><strong>Company introduction:<br></strong>RuiDa is a professional joint family office, with a group of experienced consulting team and a broad network with top financial institutions. As an independent institution, we focus on customizing personalized solutions for our clients, aimed at helping families establish a long-lasting and enduring family structure, and achieve wealth regeneration and inheritance.</p> <p><strong>Job Overview:</strong><br>As a sales and customer service representative, you will become an important bridge between customers and us. You will be responsible for providing comprehensive study abroad and immigration consulting services to customers, ensuring that they receive professional guidance and support throughout the application process to enhance customer satisfaction and loyalty.<br><br><strong>Main responsibilities:</strong><br>• Answer and process customer consultation calls, provide accurate and timely information on study abroad and immigration, and answer customer questions.<br>• Design personalized study abroad and immigration plans based on customer needs, and assist customers in developing detailed application plans.<br>• Maintain good customer relationships, regularly follow up on customer progress, and ensure customer satisfaction and service quality.<br>• Assist customers in preparing application documents, ensure that all files meet the relevant requirements, and promote a smooth application process. <br>• Participate in market promotion activities, plan and implement publicity strategies to enhance brand awareness and market share.<br>• Collect and analyze customer feedback, continuously optimizing service processes and customer experiences.<br>• Work closely with the team, share industry dynamics and market information, and push for the achievement of team goals.<br><br><strong>Requirements:<br></strong><br>• Bachelor's degree or above, marketing, international relations, education, law or related professional degrees are preferred.<br>• More than 2 years of sales or customer service experience, those with a background in study abroad or immigration are given priority. <br>• Excellent communication and interpersonal communication skills, able to build trust relationships with customers from different cultural backgrounds.<br>• Have strong analysis and problem-solving skills, and be able to work efficiently in a fast-paced environment.<br>• Familiar with Hong Kong's study and immigration policies, those with relevant knowledge and experience are preferred.<br>• Have a team spirit, proactive, and willing to learn and accept challenges.<br><br><strong>We provide:</strong><br>• Competitive salary structure and comprehensive benefits<br><br>• Friendly and supportive work environment, encouraging innovation and teamwork.<br>• Welcome high-end talents to Hong Kong.</p> <p><strong>Personal qualities:</strong><br>• Have strong sense of responsibility and professional ethics, and be able to withstand a large amount of work pressure.<br>• Have strong logical thinking and data analysis skills, and be able to propose innovative solutions.</p> <p><strong>Application method:</strong><br>• If you meet the above requirements and are interested in this position, please send your resume and cover letter to ******, and look forward to your salary requirements.</p>