Star gathering

We are one of the largest local chain volume discount KTV groups, and we have always been committed to providing our customers with the best entertainment experience, top-notch audio and video equipment, and comfortable environment. In response to our rapid business expansion, we now sincerely invite you, a passionate and leadership-minded individual, to join our management team and become a core member of ours, and together we will create a business peak!

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1. Work content:

As a branch manager, you will be fully responsible for the daily operation and management of the branch, lead the team to achieve business goals, and ensure that customers receive a service experience that exceeds their expectations.

1. Daily operations and management:

· Responsible for the daily reception, operation, sanitation and safety management of the branch, ensuring that all links are smooth and unimpeded.

· Supervise the front desk, floor, bar and technical support, etc. various departments of the hotel's coordination and operation, handling emergencies and customer complaints.

· Strictly control internal costs, including labor, materials and operating expenses, to enhance overall profitability.

2. Team building and management:

· Responsible for recruiting, training, motivating and managing front-line employee teams, building an efficient and positive work atmosphere.

· Design employee shift schedules and conduct performance evaluations of subordinates, helping team members set personal development goals.

3. Business and sales promotion:

· Lead the team to achieve the company's key performance indicators (KPIs), such as sales revenue, profit, and customer satisfaction.

· Plan and execute in-store promotion activities and member development plans to attract new customers and enhance the loyalty of existing customers.

· Analyze business data and market trends, and develop and adjust sales strategies to enhance store profitability.

4. Service and quality control:

· Adhere to the company's service standards, regularly inspect room equipment, sound effects and environmental hygiene, and ensure quality standards are met.

· Actively collect customer feedback, continuously optimize service processes, and enhance overall customer experience.

5. Administrative and reporting:

· Responsible for managing the store's cash flow, accounts, and daily administrative work.

· Regularly report to the regional director or headquarters on the operating status, performance, and management issues of the branches.