TIAN TIAN (KWAI CHUNG CENTRAL KITCHEN) COMPANY LIMITED

**Must have restaurant experience

One. Human resources management responsibilities**

1. **Recruitment and placement**

- Design recruitment plans, coordinate position demand analysis, talent screening and interview process.

- Optimize personnel allocation to ensure departmental staffing is reasonable and matches business needs.

2. **Employee relations and benefits**

- Process employee onboarding, resignation, transfer, etc., and maintain labor relations compliance.

- Design and implement employee benefit plans.

3. **Training and development**

- Organize employee skills training, leadership development projects, and promote career growth path planning.

- Evaluate training effectiveness to ensure alignment with company strategic goals.

4. **Performance Management**

- Design a performance evaluation system, supervise the evaluation process, and assist department heads in providing performance feedback.

- Link performance results to salary, promotion, etc., and motivate employees to improve efficiency.

5. **Compliance and Policy**

- Ensure human resources policies comply with labor regulations, avoiding legal risks.

- Update employee handbooks, handle labor disputes or arbitration cases.

**II. Efficiency improvement responsibilities**

1. **Process optimization**

- Analyze existing work processes (such as approval, reporting, collaboration, etc.), identify redundant steps and propose improvement solutions.

- Promote the application of digital tools (such as OA systems, ERP) to reduce labor-intensive operations.

2. **Organizational effectiveness evaluation**

- Measure department efficiency through data analysis (such as per capita output, labor utilization rate, etc.), and submit improvement reports regularly.

- Introduce lean management and optimize resource allocation.

3. **Cross-departmental collaboration**

- Coordinate resources from various departments, break down communication barriers, promote information sharing and efficient collaboration.

- Lead cross-functional projects and ensure goals are met on time.

4. **Employee productivity management**

- Monitor employee workloads to avoid excessive overtime or idle resources, balancing efficiency and health.

Three. Strategic support**

- Participate in company strategic planning, align human resources and efficiency goals with business development needs.

- Predict future talent needs, develop a long-term talent reserve and efficiency improvement plan.

**Critical skill requirements**

- **Professional knowledge**: Familiar with labor law, performance evaluation tools (such as KPI, OKR), process optimization methods.

- **Data analysis**: Proficient in using Excel, HRIS systems or BI tools to analyze human resources and efficiency data.

- **Communication and coordination** : Have the ability to push cross-departmental changes, balance employee needs and management goals.

- **Technical Application**: Understand human resources management software (such as SAP, Workday) and automation tools.

**Typical performance indicators**

- Employee turnover rate, recruitment cycle, training coverage rate

- Process optimization saves time/cost, department average efficiency improvement rate

- Employee satisfaction survey results

The position requires balancing the management of "people" and the optimization of "things", and is a key role in connecting employee development and organizational effectiveness. Specific responsibilities may be adjusted based on company size or industry characteristics, for example, in manufacturing, more emphasis may be placed on production process efficiency, while in technology companies, emphasis may be placed on management flexibility of innovation teams.