ETS
Easy Communication Service Co., Ltd.
Hong Kong Epro Telecom is one of the leading multimedia contact center service providers in the market, and has been a pioneer in local outsourcing since its establishment in 1990. As part of the ETS group, the company operates a 24/7 multimedia outsourcing contact center in Hong Kong and is certified with ISO 9001 and ISO 27001. Epro Telecom provides professional contact center services to multiple industries including banks, insurance, telecommunications and government departments, including internal and external customer service outsourcing, personnel dispatch, contact center facilities management and hosting, as well as contact center system solution. In addition, the company also has its own R&D team, which has designed and developed the patented WISE-xb multimedia contact center system since 2000, and the system has been widely used in major enterprises and government departments in Hong Kong. Epro Telecom in Hong Kong is one of the leading providers of multimedia contact center services in the market, pioneering local outsourcing businesses since its establishment in 1990 as part of the ETS Group. It operates round-the-clock, year-round multimedia outsourced contact center operations in Hong Kong and has been certified with ISO 9001 and ISO 27001. Epro Telecom offers professional contact center services to various industries including banking, insurance, telecommunications, and government sectors, encompassing call center outsourcing for both inbound and outbound calls, staffing provision, management and hosting of contact center facilities, and contact center system solutions. Moreover, the company boasts an in-house R&D team that has been designing and developing proprietary WISE-xb multimedia contact center systems since 2000, which have been extensively utilized by major corporations and governmental bodies across Hong Kong.
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Registration Information
BRN/Business Registration Number
Date of Establishment
Company Address
13838614
1990-02-23
4/F., CHINA PAINT BUILDING, 1163 CANTON ROAD,, MONGKOK, KLN, HONG KONG
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New
1 to 3 yrs
Diploma of Secondary School
No experience limit
Higher Diploma or Associate Degree
14 days of paid annual leave
Evening shift enjoys a monthly allowance of $3000
1 to 3 yrs
Diploma of Secondary School
Commission and attendance bonus provided
Enjoy 12 days of paid annual leave
Five-day work week
New
3 to 5 yrs
Higher Diploma or Associate Degree
5-day work week
Bank holidays
No experience limit
Higher Diploma or Associate Degree
14 days of paid annual leave
Shift allowance $3000/month
Interested in the positions of this company?
New
3 to 5 yrs
Higher Diploma or Associate Degree
New
1 to 3 yrs
Higher Diploma or Associate Degree
5-day work week, enjoy bank holidays
No experience limit
Higher Diploma or Associate Degree
14 days of paid annual leave
Shift work, 5 days per week
Location in Sheung Wan
New
No experience limit
Diploma of Secondary School
7 days of paid annual leave
Attendance bonus
Meal allowance
3 to 5 yrs
Higher Diploma or Associate Degree
5-day work week
Bank holidays
Hotline sales supervisor (existing customers) - Bank holidays
ETS·Telecommunication
Job Description
Job Responsibilities:
Make outbound calls to customers to promote related products/services
Process and follow up customer inquiries related to products/services information
Requirements:
HKCEE/DSE or above
Bank/telephone sales experience is preferred
Good Cantonese, basic English, and Mandarin
Have good communication and phone skills
Familiarity with computer operations (MS Word, Excel) and Chinese typing (Cangjie/Simplified)
Working location: Kowloon District
Working hours: Monday to Friday 09:00-21:00 (9-hour shift)
Salary: $18,000.00 per month
Languages
Skills
Job Location
Kowloon Bay-Kowloon Bay, Kwun Tong
Kowloon Bay
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Direction
Company Overview
Hong Kong Epro Telecom is one of the leading multimedia contact center service providers in the market, and has been a pioneer in local outsourcing since its establishment in 1990. As part of the ETS group, the company operates a 24/7 multimedia outsourcing contact center in Hong Kong and is certified with ISO 9001 and ISO 27001. Epro Telecom provides professional contact center services to multiple industries including banks, insurance, telecommunications and government departments, including internal and external customer service outsourcing, personnel dispatch, contact center facilities management and hosting, as well as contact center system solution. In addition, the company also has its own R&D team, which has designed and developed the patented WISE-xb multimedia contact center system since 2000, and the system has been widely used in major enterprises and government departments in Hong Kong. Epro Telecom in Hong Kong is one of the leading providers of multimedia contact center services in the market, pioneering local outsourcing businesses since its establishment in 1990 as part of the ETS Group. It operates round-the-clock, year-round multimedia outsourced contact center operations in Hong Kong and has been certified with ISO 9001 and ISO 27001. Epro Telecom offers professional contact center services to various industries including banking, insurance, telecommunications, and government sectors, encompassing call center outsourcing for both inbound and outbound calls, staffing provision, management and hosting of contact center facilities, and contact center system solutions. Moreover, the company boasts an in-house R&D team that has been designing and developing proprietary WISE-xb multimedia contact center systems since 2000, which have been extensively utilized by major corporations and governmental bodies across Hong Kong.
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