Sun RichBusiness Registration Certificate - Platform Verification Approved
Sunshine Ltd
Others
Limited Liability Company
0-9 employees
Registration Information
BRN/Business Registration Number
67642271
Date of Establishment
2017-04-07
Company Registered Address
ROOM 702, 7/F,, IHOME CENTRE,, 369 LOCKHART ROAD,, WAN CHAI, HONG KONG
*BRN/Business Registration Number is an identifier only and is not for dialing
*Data Sources and Liability Disclaimer.
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Opening positions (3)
1 to 3 yrs
Diploma of Secondary School
$ *****
Competitive salary, tailored to individual performance
Enjoy double pay (year-end double salary)
Professional training, career development opportunities
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No experience limit
No degree required
$ *****
Round-trip transportation expenses reimbursed, regional allowance $1,500, free meals
10-17 days of annual leave, 17 public holidays, paid health check leave, etc
Comprehensive training, good promotion opportunities
Bainong International Co., Ltd.
- Active within 7 days
Job Description
Japanese kitchen cabinet brand -Cleanup kitchen System- Daily store operations, introducing furniture/home decor products to visiting customers. - Understand customer needs, respond to inquiries, provide quality customer service and care, and maintain long-term good customer relationships. - Coordinate and cooperate with internal and external relevant units to ensure that various tasks are carried out smoothly.
Job Responsibilities
- Responsible for the daily operation of the Japanese well-known kitchen cabinet brand "Cleanup Kitchen System", including opening preparation, product display and cash register operations, ensuring the store is clean and orderly, and the image is professional.
- Proactively greet in-store customers, deeply understand their kitchen space planning, style preferences and actual needs, provide customized product introduction and matching advice, and enhance customer experience and conversion rate.
- Proficiently explain brand core technologies (such as modular systems, environmentally friendly materials, and human engineering design), assist customers in comparing different series specifications and functional differences, promote sales and complete the order process.
- Continuously track potential customers and existing customers, and conduct post-purchase follow-up and user feedback collection through phone, email or SMS, establish long-term trust relationships, promote repeat purchases and word-of-mouth recommendations.
- Collaborate with designers, installation team and special requirements and delivery expectations to ensure seamless integration from order confirmation to installation acceptance.
- Have at least one year of experience in home building materials, high-end furniture or kitchen and bathroom equipment sales, familiar with kitchen cabinet systems, space planning or interior design related knowledge is preferred.
- Fluent Cantonese as the basic communication language, with good Mandarin skills; English can handle basic product terminology reading and written communication, and understanding Japanese is a plus.
- Have sharp customer insight and listening skills, quickly clarify hidden needs, and respond to various inquiries and objections in a clear, sincere, and warm way.
- Emphasize details and service quality, be able to handle multiple tasks independently (such as simultaneously serving multiple customers, handling order modifications, coordinating installation schedules, etc.), and maintain a high sense of responsibility and stable emotional management ability.
- Sales commission is available
Job Responsibilities
- Responsible for the daily operation of the Japanese well-known kitchen cabinet brand "Cleanup Kitchen System", including opening preparation, product display, cash register operations and store cleaning and maintenance, ensuring a clean and orderly business environment and a professional and unified brand image.
- Proactively greet in-store customers, understand their kitchen space conditions, usage habits, aesthetic preferences, and budget considerations through in-depth communication, provide customized kitchen cabinet system suggestions and overall solutions, and enhance customer experience and sales conversion rate.
- Proficiently explain the brand's core advantages, including modular design, environmental-friendly panel certification (such as F4 star), ergonomic functional accessories, and intelligent storage system, etc. Assist customers in comparing the specifications, materials, lead time, and service differences of different series (such as Standard, Premium, Custom Line).
- Execute a complete sales process: from requirement analysis, solution proposal, quotation explanation, order confirmation, payment processing, to subsequent installation coordination and acceptance and follow-up; accurately input CRM system and update customer progress in real time.
- Sustaining customer relationships: Timely follow-up on potential customers; regular phone or SMS follow-up on purchased customers after installation, collecting usage feedback, answering questions, and appropriately recommending accessory upgrades or secondary customization services to promote repeat purchases and word-of-mouth referrals.
- Cross-department collaboration: closely cooperate with brand on-site designers, local installation team and warehouse logistics unit, synchronize to confirm measurement results, special customization requirements, delivery schedule and on-site construction conditions, ensure smooth and seamless delivery process.
- Have at least one year of sales experience in home building materials, high-end furniture, kitchen and bathroom equipment or interior decoration; those with kitchen cabinet systems, space planning, architectural decoration or interior design background are especially good.
- Fluent Cantonese as the basic communication language; Have good Mandarin listening and speaking skills; Be able to read English product catalogs and technical documents, and handle basic customer emails in writing; Knowing Japanese is an added condition.
- Emphasize service details and quality consistency, and be able to maintain order in a multitasking environment (such as simultaneously serving multiple customers, handling order modifications, coordinating emergency installation schedules, and responding to instant message consultations), demonstrating a high sense of responsibility and stable emotional management skills.
- Have basic computer operating skills, be familiar with Microsoft Office (Word/Excel/Outlook), POS cash register system and CRM customer management platform operations; and be willing to actively participate in the brand's regular product knowledge training, sales skills study and service standard evaluation.
- Sales commission is available
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to view full job descriptionLanguages
English
Cantonese
Mandarin
Japanese
Skills
Sales Achievement
Sales
CRM Sales
Winsome Lee
Sun Rich · general manager
Active within 7 days
Job Location
三湘大廈-Wan Chai, Wan Chai
灣仔謝斐道324-338號三湘大廈
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