HKT Enterprise Solutions

<ul><li><strong>Working Location (fixed location): </strong>Wanchai/ Chai Wan/ Tsim Sha Tsui</li><li><strong>Working Hours (5.5 days work)</strong> : Mon to Fri 09:00-18:00 ＆ Sat 09:00-13:00 </li><li><strong>Your role:</strong> </li></ul><p>- Provide counter service to walk-in and pre-booked customers at service centre </p><p>- Solve MPF related enquiries and complaints effectively </p><p>- Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public </p><p>- Perform services according to company rules and relevant regulatory requirements </p><p></p><ul><li><strong>To succeed in this role:</strong> </li></ul><p>- Form 5 or above with customer service / service counter experience </p><p>- At least 1 years of client service experience </p><p>- Fresh graduates with good communication skills are also welcome </p><p>- Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)</p><p>- Good communication and presentation skills and frontline experience </p><p>- Patient and enjoy team play </p><p>- Familiar with checking customer profile with back-office system </p><p>- Fluent in English or Mandarin is a plus </p><p> </p><ul><li><strong>Full-time colleagues can enjoy the following benefits: </strong></li></ul><p>-14 paid annual leave days</p><p>-Birthday leave</p><p>-Employee introduction bonus</p><p>-Improve on-the-job training</p><p>-Free medical benefits include outpatient and inpatient coverage</p><p>-Telecom and other product employee discount</p>