Adecco
ADECCO PERSONNEL LIMITED
The Adecco Group is the world's leading international human resources services company, headquartered in Zurich, Switzerland, providing the most comprehensive human resources services to global talents and enterprises. We provide a full range of services, covering permanent employee recruitment, temporary employee recruitment, career transition, talent discovery and development, human resources outsourcing and professional consulting. The Adecco Group is the world’s leading HR solutions provider, based in Zurich, Switzerland. With our 360° service offering, we provide a one-stop-shop for all HR related needs to global talents and enterprises. Our comprehensive solutions include permanent recruitment, temporary staffing, career transition, talent development, outsourcing and consulting. As a Global Fortune 500 organization, we possess extensive global expertise and local insights, enabling us to assist organizations in building successful teams and to help individuals in their careers.
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Registration Information
BRN/Business Registration Number
Date of Establishment
Company Address
10076851
1986-01-07
22/F SHUI ON CENTER, 6-8 HARBOUR ROAD, WAN CHAI, HONG KONG
*BRN/Business Registration Number is an identifier only and is not for dialing
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3 to 5 yrs
Higher Diploma or Associate Degree
Medical plan, meal allowance, etc
5-day work week, 14 days of annual leave
Sales experience not required
3 to 5 yrs
No degree required
Part Time
No experience limit
Diploma of Secondary School
Hourly wage of $60 plus commission, unlimited earning potential
No experience limit
No degree required
HKD $8,000 new hire bonus, discretionary bonus and profit-sharing
12 days of paid annual leave, marriage leave, compassionate leave, etc
6 weeks of paid on-the-job training provided
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Part Time
No experience limit
No degree required
Hourly rate $95-$240, with attendance bonus
Flexible working hours, Wed and Sun available
Students are welcome to apply
New
No experience limit
No degree required
13-month salary, double pay
Extra medical insurance
Paid overtime
No experience limit
No degree required
No experience required, on-the-job training provided
No experience limit
No degree required
Attendance bonus, shift allowance, new joiner bonus
Medical insurance, family medical plan
Five-day work week, marriage leave, compassionate leave
CS Supervisor (up to 30k )| Free meal | meidcail plan | 6mths contract | Shift)
Adecco·Human Resources Management / Consultancy
Work benefits
Job Description
Our client is an American mobility as a service provider looking for an Operations (CS) Executiveto join their team.
Responsibilities
Provide virtual / call / face to face support with assistance to driver partners through the onboarding process and walk them through the app in the most efficient way possible, as well as assisting any other Ops initiatives
Deliver high quality driver support and driver satisfaction while solving complex inbound or outbound driver issues which may not have a well documented procedure, and where relevant to the line of business, outbound phone support
Work on both phone and ticket-based cases, if relevant, and resolve escalations
Requirements
Self-driven, independent, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
Strong communication skills whether through phone or messaging or in-person communication
Fluency in English & Cantonese is a must
Ability to persuasively demonstrate product and industry knowledge to users and problem - solving skills
Strong interpersonal skills to build and maintain relationships
Good knowledge of the industry is a plus
At least 1 year experience in the customer service industry
Preferably have front line CS experience
Sales experience is a plus
Languages
Skills
Job Location
銅鑼灣-Causeway Bay, Wan Chai
銅鑼灣
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