Point S Hong Kong

Job Responsibilities

1. Supervise the daily operation of the store, including tire replacement, car repair and detection services, work scheduling and control.
2. Develop and implement sales targets and revenue plans to ensure completion of the business indicators assigned by the company.
3. Manage in-store employees, including recruitment, training, scheduling and performance evaluation, to enhance team service quality and technical skills.
4. Responsible for customer reception, handling customer complaints and after-sales service, and maintaining good customer relationships.
6. Ensure that the maintenance process and safety procedures comply with company and relevant regulatory requirements.
7. Analyze store operation data, propose improvement suggestions, and improve efficiency and profitability.
8. Co-promote and market activities to enhance the store brand and visibility.

Position requirements

• High school diploma or above, automotive repair related degree preferred; with years of experience in automotive repair or tire industry.
• Mainland talents can consider, the company can arrange work visa, must be able to speak fluent Cantonese, including Hong Kong accommodation.
• Have more than 5 years of car repair shop management or related 4S store work experience.
• Familiar with the automotive repair industry technical process and basic financial management knowledge.
• Have leadership and team management skills, and be able to effectively motivate employees.
• Excellent communication skills and customer service awareness.
• Have the ability to solve problems and withstand pressure.