<p>Role Purpose</p><p>The Telenurse at SmartAge Intelligence Limited provides remote nursing care to elderly patients using telecommunication technologies and the SmartAge Home System. This role focuses on leveraging AI-driven data to assess individual needs, deliver triage services, coordinate care, and connect seniors to community resources, ensuring efficient case management and high-quality healthcare delivery from the comfort of their homes.</p><p>Telenurse Duties and Responsibilities</p><ul><li><strong>Patient Assessment and Triage</strong>: Utilize the SmartAge Home System to analyze AI-generated data to assess patient health status and triage needs remotely.</li><li><strong>Personalized care plans</strong>: Develop and implement personalized care plans based on patient data, to ensure comprehensive care.</li><li><strong>Health Education</strong>: Provide clear, empathetic guidance to patients and families on self-care strategies, medication management, and chronic disease management.</li><li><strong>Remote Monitoring</strong>: Monitor patient health metrics (e.g., blood pressure, glucose levels) through connected devices, identifying changes and escalating emergencies as needed.</li><li><strong>Documentation</strong>: Accurately document patient interactions, assessments, and care plans in electronic health records (EHR).</li><li><strong>Technology Utilization</strong>: Use telemedicine platforms and the SmartAge Home System proficiently to deliver virtual consultations and troubleshoot basic technical issues.</li><li><strong>Community Resource Linkage</strong>: Connect elderly patients to appropriate community services, such as home care or social support, to enhance independent living.</li><li><strong>Professional Development</strong>: Stay updated on telemedicine advancements, AI applications in healthcare, and relevant regulations to maintain high standards of care.</li></ul><p>Deliverables</p><ul><li><strong>Personalized Care Plans</strong>: Develop and maintain tailored care plans for each assigned patient, based on health data and needs.</li><li><strong>Triage Reports</strong>: Generate accurate and timely triage reports based on AI-driven data analysis and patient interactions.</li><li><strong>Patient Education</strong>: Provide accessible, easy-to-understand education to patients and families on health management.</li><li><strong>Case Management Summaries</strong>: Document summaries of patient cases.</li><li><strong>Compliance Records</strong>: Maintain detailed records of patient interactions and interventions, ensuring full compliance with healthcare regulations and data privacy standards.</li><li><strong>Community Resource Referrals</strong>: Facilitate patient resource needs by connecting them to appropriate community services.</li></ul><p></p><p>Telenurse Skills and Qualifications</p><ul><li><strong>Clinical Expertise</strong>: Strong knowledge of nursing practices, particularly in geriatrics, chronic disease management, and remote patient assessment.</li><li><strong>Communication Skills</strong>: Excellent verbal and written communication to interact with elderly patients, families, and healthcare teams empathetically and clearly.</li><li><strong>Technology Proficiency</strong>: Comfortable using telemedicine platforms, EHR systems, and AI-driven tools like the SmartAge Home System; ability to troubleshoot basic technical issues.</li><li><strong>Critical Thinking</strong>: Ability to analyze AI-generated health data and make clinical decisions</li><li><strong>Organizational Skills</strong>: Strong time management and multitasking abilities to manage multiple patients and maintain accurate records.</li><li><strong>Empathy and Compassion</strong>: High level of empathy to build trust with elderly patients and address their unique needs.</li><li><strong>Team Collaboration</strong> : Ability to work independently and collaboratively with interdisciplinary teams, including community service providers.</li></ul><p>Requirements</p><ul><li><strong>Education</strong>: Bachelor or above</li><li><strong>Licensure</strong> : Active Registered Nurse (RN) license in Hong Kong </li><li><strong>Experience</strong> : Minimum of 3 years of clinical nursing experience, preferably in geriatrics, home care, or telehealth settings.</li><li><strong>Certifications</strong> : Basic Life Support (BLS) certification required; <strong>Advanced Cardiovascular Life Support (</strong>ACLS) preferred.</li><li><strong>Technical Skills</strong> : Proficiency in electronic medical records (EMR), video conferencing software.</li><li><strong>Language</strong>: Fluency in English and Cantonese required; proficiency in Mandarin preferred.</li><li><strong>Work Environment</strong>: Ability to work remotely from a quiet, private home office with reliable high-speed internet and necessary equipment (computer, webcam, headset).</li></ul><p>Personal Traits</p><ul><li><strong>Empathy and Patience</strong>: A compassionate approach to supporting elderly patients with diverse needs.</li><li><strong>Detail-Oriented</strong>: Meticulous attention to detail in documentation and patient monitoring.</li><li><strong>Adaptability</strong> : Ability to adapt to evolving telemedicine technologies and patient care protocols.</li><li><strong>Ethical Conduct</strong>: Commitment to maintaining patient confidentiality and adhering to professional and legal standards.</li></ul>
