Wan Chao Limited Company

Business Registration Certificate - Platform Verification Approved

A. Core responsibilities (need to manage 9 stores)

1. Performance achievement: Complete sales targets and profit indicators (KPIs).

2. Team management: Recruitment, training, supervision, scheduling, and motivating front-line employees.

3. Daily operations: Ensure the smooth daily operation of the store, including opening/closing, inventory, cash, reports, and facility maintenance.

4. Customer service: Maintain high levels of service, handle complaints, and enhance customer satisfaction and loyalty.

5. Visual marketing: Execute company display standards, keep the store clean and attractive.

6. Compliance and safety: Follow all relevant Hong Kong laws and regulations to ensure employee and store safety.

Requirements category Specific content

Education and experience

1. Education: Require secondary five (high school) or above, retail management, business-related diplomas or degrees are better. 2. Experience: 3 to 5 years or above retail industry experience, of which at least 1 to 2 years are management positions (such as managing multiple stores) experience. Past performance is an important reference.

Language skills • Cantonese: Must be fluent

1. Leadership and coaching skills: able to inspire team morale and cultivate talents

2. Strong problem-solving and decision-making ability: able to quickly respond to sudden situations in the store (such as customer complaints, system failures, and staff shortages).

4. Business acumen and data analysis skills: able to read reports, identify problems from sales data and develop action plans.

5. Stress resistance and flexibility: Retail is a fast-paced industry with longer working hours (which may require shifts and weekend work), so you need good physical and mental health.

6. Cost control awareness: Hong Kong has extremely high rental and labor costs, and store managers need to have extremely strong cost control awareness (such as labor scheduling, energy consumption, and material loss).

7. Compliance knowledge:

Employment Ordinance: Familiar with the Employment Ordinance, able to correctly handle employees’ leave, overtime, MPF contribution, etc.

8. Social media and digital marketing touch: Understand how to use social media (such as Instagram, Facebook, WeChat) for local promotion and enhance store popularity.