Bupa

<p><strong>Responsibilities</strong></p><ul><li>Execute and deliver training to ops team, not limited to classroom training</li><li>Understand training needs, develops best practice with post training evaluation</li><li>Review service quality of external vendor and manage their performance</li><li>Review team performance and finetune training content</li><li>Assist and participate in any ad hoc project as assigned by supervisor<br></li></ul><p><strong>Qualifications, Training and Experience</strong></p><ul><li>HKDSE or above</li><li>Preferably 2-3 years' relevant experience in policy administration in medical/life insurance areas</li><li>Preferably pass in IIQA Exam (Paper I & II) or relevant qualifications</li><li>Basic medical knowledge, for example, diagnosis, benefit types, claims procedures</li><li>Good communication and problem solving skills, able to work well with people</li><li>Customer focus and result-oriented</li><li>Good service attitude, positive and ‘can do’ attitude</li><li>Fluency in written and spoken English and Cantonese is required</li><li>Proficiency in MS office applications and Chinese Word Processing</li><li>Typing skill 40-50WPM</li><li>Candidates with more experience can be considered Senior Advisor<br></li></ul><p>Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.<br></p><p>Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.</p>