Customer service and follow-up administrative assistant

<p> Job Responsibilities: </p><ul><li>Responsible for following up on the order process, including quotation processing and order confirmation</li><li>Maintain good communication with customers, arrange delivery appointments and coordinate freight invoice processing</li><li>Coordinate with customers and transportation drivers on order execution details to ensure timely delivery of goods</li><li>Assist in managing and following up on customer service teams, improving overall work efficiency and service quality</li><li>Handle daily administrative tasks such as file archiving, data input, report preparation, and copying work</li></ul><p> Work requirements: </p><ul><li>Second 5 or above, with basic education level</li><li>Preference will be given to those with administrative work experience</li><li>Able to communicate basicly in Chinese and English, and have Chinese and English typing ability</li><li>Proficient in Microsoft Office software, including Word, Excel, and Outlook</li><li>Work carefully, have good communication skills and team spirit</li></ul>