Account Manager / Client Servicing Executive
VisionPro Group·Advertising / Public Relations / Marketing Services
Replied to 28 talents in 7 days
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Work benefits
Double Pay
Year-end bonus
Family medical plan
Insurance plan
Job Description
Job Responsibilities
- Manage and nurture long-term relationships with a portfolio of key clients, ensuring high levels of satisfaction and retention
- Act as the primary point of contact for clients, coordinating internal resources to deliver tailored solutions and resolve issues promptly
- Identify upselling and cross-selling opportunities by understanding client business goals and aligning them with company offerings
- Prepare and present regular performance reviews, strategic recommendations, and account growth plans to clients and internal stakeholders
- Collaborate with sales, marketing, operations, and product teams to ensure seamless service delivery and timely execution of client initiatives
- Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant professional certifications are a plus
- Minimum 3–5 years of proven experience in account management, client servicing, or relationship management within a service-oriented industry
- Strong interpersonal, negotiation, and presentation skills with the ability to influence at all organizational levels
- Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, and data analysis fundamentals
- Excellent written and verbal communication skills in English; adaptability to diverse client cultures and time zones
- Competitive base salary complemented by performance-based incentives and annual bonus structure
- Comprehensive health, dental, and life insurance coverage with flexible spending options
- Generous paid time off, including vacation, sick leave, and company-recognized holidays
- Professional development support through training programs, conference allowances, and certification reimbursements
- Hybrid work model offering flexibility between office and remote work, supported by modern collaboration tools and infrastructure
Languages
English
Cantonese
Mandarin
Skills
Client Satisfaction
Customer Satisfaction
Clerk
Harry yim
VisionPro Group · Manager
Active within 3 days
Job Location
Harbour City-Tsim Sha Tsui, Yau Tsim Mong
Canton Rd, Tsim Sha Tsui
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VisionPro Group
VisionPro Group·Advertising / Public Relations / Marketing Services
Vision Pro is a dynamic, young company at the forefront of digital innovation, specializing in cutting-edge digital media and social media services. Founded with a passion for creativity and results-driven strategies, we empower businesses of all sizes to amplify their online presence and drive measurable growth. Through tailored marketing campaigns, engaging content creation, and data-informed social media management, Vision Pro helps companies boost their sales, connect with audiences, and achieve lasting success in the fast-paced digital landscape. Our energetic team brings fresh ideas and agile solutions to every project, turning visions into reality.
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