Training Manager

Key Responsibilities:

• Develop and implement training strategies aligned with business goals.

• Design and deliver training programs (induction, soft skills, product, customer service).

• Conduct training needs analysis and evaluate program effectiveness.

• Manage in-store training, mystery shopping, and shop trainer development.

• Coordinate with internal teams and external partners for training initiatives.

Requirements:

• Bachelor’s degree in Training, Retail Management, HR, or related field.

• At least 7 years of hands-on training experience, preferably in luxury retail.

• Strong leadership, communication, and presentation skills.

• Proficient in English, Chinese , and MS Office.

• Immediate availability preferred.