Full - Time 前台行政主任/助理 Receptionist and Office Administrator

MEDIGOOD HEALTHCARE MANAGEMENT CENTRE LIMITED is located at Flat 106 –107, 1/F, New East Ocean Centre, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon. We are committed to providing high-quality medical aesthetic services to our clients. Our team of professional medical aestheticians upholds a strong emphasis on treatment safety, paying meticulous attention to every detail to ensure both the effectiveness and safety of each procedure. With dedication and care, we strive to deliver a satisfying and reassuring medical aesthetic experience to every client.

Key Responsibilities:

1. Greet and receive walk-in guests, arrange waiting areas, and serve refreshments as necessary.

2. Handle incoming customer calls professionally, including addressing inquiries, providing accurate information, and managing customer complaints.

3. Provide administrative support to in-house medical practitioners, sales staff, and other team members, including handling mail and courier services.

4. Manage and operate customer groups on instant messaging applications.

5. Operate and manage social media platforms to showcase company products (with the opportunity to earn commission from personal sales performance) — experience in managing platforms such as Instagram, Facebook, Xiaohongshu (Red Book), Douyin, or others is required.

6. Promote and sell company products and assist in other business-related initiatives as assigned.

Job Requirements:

1. Fluent in Cantonese, English, and Mandarin, with a pleasant and articulate communication style.

2. Self-motivated with the ability to think independently and handle tasks with flexibility and initiative.

3. Form 5 or above; education level may be considered flexibly based on individual qualities and experience.

4. Minimum 2 years of relevant experience preferred; candidates with strong aptitude and potential may also be considered.

5. Candidates with knowledge or background in medical aesthetics may be given priority.

6. Diligent and committed to delivering quality work.

Medical Tao Health Management Center Co., Ltd.Located9 Science Museum Road, Kowloon, Hong Kong， dedicated to providing high-quality medical and beauty services to customers; we have a professional team of medical and beauty therapists, and we also pay great attention to the safety concept of medical and beauty treatments, tightening every detail, and ensuring the therapeutic effect and safety of customers’ medical and beauty treatments; we provide a happy and safe medical and beauty experience

Main responsibilities:

1. Receive visiting guests, such as: arranging seats for guests to wait, serving tea, etc. basic affairs;

2. Answer customer visit calls, including professional responses to customer questions and doubts, and handling customer complaints;

3. Provide administrative support to the company's practicing physicians, salespeople, etc., and handle letters/couriers;

4. Transportation real-time communication APP's customer groups;

5. Sell company products and assist other business/business activities of the company;

Requirements:

1. Fluent in Cantonese, English, and Mandarin, with a warm and friendly expression;

2. Active and autonomous, you can handle problems through autonomous and flexible thinking;

3. Secondary five education or above, but depends on personal quality and experience;

4. More than two years of experience, those who have enlightenment are not included;

5. Candidates with knowledge of Chinese medicine and medical aesthetics will be given priority;

6. Diligence, do things with all your heart;