Customer Manager

BIG DEAL·Insurance

Expired

Full Time

HK$ *****

Higher Diploma or Associate Degree

1 to 3 yrs exp

HK work visa available

Fixed,Hybrid

Kwun Tong,Kowloon Bay

Job Description

Job Responsibilities:

Responsible for building and deeply maintaining long-term cooperative relationships with customers, regularly visiting and communicating with customers to fully understand their changing needs, and providing personalized appropriate solutions based on customers’ actual situations.

Actively promote the company's various services, develop personal business promotion plans, proactively explore potential business opportunities, and ensure smooth achievement of monthly and quarterly business indicators.

Timely follow up on customer feedback, coordinate internal resources to solve problems encountered by customers during the service process, and enhance customer satisfaction and loyalty.

University degree or above, with at least 2 years of customer service or related industry experience; those with good communication and expression skills, negotiation skills and sales awareness are preferred.

Must be fluent in Cantonese, able to communicate fluently in Mandarin and English; familiar with the Hong Kong market environment and relevant industry operating modes.

Salary: Depending on personal work experience, academic background and ability, it is determined using the base salary + commission on sales model, with a monthly salary range of 15-20k, and an additional bonus for outstanding performance.

to view full job description