Front Desk Officer (3-month contract)

Responsibilities

• To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures

• To upsell rooms to maximize revenue and occupancy with guest satisfaction

• To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner

• To carry out the hotel standard procedures in issuing Room Keys to guests

• To handle all incoming and outgoing mail for guest

• To be capable of providing Money Exchange Service for guests

• To handle guest inquiries and to promote hotel facilities to guests whenever possible

• To perform any other tasks as assigned by supervisors

Requirements

• High School graduate or holding certificate in Hospitality or Hotel Management

• Out-going personality with strong inter-personal communication skill

• Fluent in English, Mandarin and Cantonese is a must

• 1-2 years of hotel Front Office experience preferable

• Fresh graduates are also welcome

Permanent Staff Enjoy

• Competitive Pay

• 5-Day Work Week

• Medical Benefits

• Discretionary Bonus

• On-the-job Training

• Promotion and promotion opportunities

• Marriage Leave

• Duty Meal Free food

• Compassionate Leave

• Staff Activities

• Transportation Allowance

We offer attractive remuneration package and excellent career opportunities to the right candidate, please apply and submit your resume with expected salary to Human Resources Department by the following methods.

Email: recruit@wmhotel.hk

Only short-listed candidates will be contacted for interview. All information of unsuccessful applicants will be destroyed after completion of recruitment process.