九龍站上蓋住宅客戶服務主任Guest Service Officer-Monthly salary can reach up to $19500-Additional new employee bonus $4500-9000

<p> Job Responsibilities</p><ul><li></li><li>Reception of residents, handling visitor registration and related documents</li><li>Answering the phone and handling resident inquiries, complaints, and emergencies</li><li>Assist in handling internal and external communications, maintaining a good communication attitude</li><li>Execute daily administrative affairs and report writing, etc. related work</li><li></li><li>Ensure a smooth service process and enhance resident satisfaction</li></ul><p> Work requirements</p><ul><li>Second 5 or above</li><li>Must hold a valid QAS certificate, security personnel license and safety card</li><li>Have good communication and expression skills</li><li>Able to speak fluent English and Cantonese, and a little bit of Mandarin is preferred</li><li>Need to master Chinese and English input method typing skills</li><li>Applicants with relevant work experience in clubs, residential or hotel industries will be given priority</li><li>Shift work is required, including early shift, mid-shift, and fixed night shift</li><li>Working 6 days a week, 9 hours a day</li><li>Daily 9 hours of early, middle, and late shifts (need to rotate) (07:00 - 16:00 / 14:30 - 23:30) or fixed night shift (23:00 - 08:00)</li><li>Must report 15 minutes before work time</li></ul><p> Benefits</p><ul><li>Enjoy 10 days of annual leave each year</li><li>Discretionary bonuses</li><li>Provide employee medical benefits</li><li>Good promotion opportunities</li><li>Provide on-the-job training</li></ul>