Phone customer service representative

<div>Phone customer service representative</div><br><div><ul><li>Handling customer inquiries and complaints, providing professional and timely answers</li><li>Assist with handling customer phone reservations, order confirmations, and related administrative affairs</li><li>Proactively contact customers to follow up on service progress or confirm requirements</li><li>Record and organize customer information to ensure accurate and error-free data</li><li>Assist other departments in communication and coordination to improve overall service efficiency</li></ul></div><br><div><ul><li>Secondary school graduation or above, those with relevant customer service experience are given priority</li><li>Good communication and listening skills, able to handle customer needs with a polite attitude</li><li></li><li>Have stress resistance ability, and be able to adapt to higher frequency of telephone reception work</li><li>Able to speak fluent Cantonese and Mandarin, basic English communication skills are preferred</li></ul></div><br><div><ul><li>Outstanding performers may be eligible for promotion and additional bonuses</li><li>Provide professional on-the-job training and skills development courses</li><li>Enjoy annual leave, sick leave, and other statutory holidays</li><li>The company regularly holds employee activities and celebrations</li><li>Flexible working hours, suitable for part-time or full-time development</li></ul></div>