Customer Service Officer

Job Responsibilities:

· Tohandle and follow up enquiries, shipment booking from customers, overseas agents and overseas offices

· To collaborate closely with internal and external operations

· Toinput data in operating system timely and accurately

· Perform any special duties/projects as assigned by the management

Job Requirements:

· 2-3 years relevant working experience in customer service in logistics / freight forwarding industries

· Only relevant working experience in airfreight/forwarder/carriers will consider

· Independent, responsible, pro-active, well-organized & able to work under pressure

· Good communication skill with all level and strong business sense

· Co-ordinate with customers and warehouse

· Good command ofboth written and spoken English and Chinese, fluency in Mandarin

· Proficiency in using MS Office application