System Support Specialist（welcome fresh graduates）

<p><strong>Are you a professional tech-savvy person with tremendous passion in technological problem-solving? If you’re proficient in ERP system and possess excellent communication skills, we want to hear from you.</strong></p><p></p><p><strong>About us</strong></p><p><strong># Multinational company offering considerate welfare and benefits</strong></p><p><strong># We are looking for a multilingually talented candidate</strong></p><p><strong></strong></p><p><strong># harmony working environment</strong></p><p><strong># Support Offshore sites in respect to system/IT</strong></p><p><strong>Responsibilities</strong>:</p><ul><li>Utilize your expertise in ERP System to resolve user inquiries and support tickets.</li><li>Engage with users via email, Skype, and Helpdesk to provide top-notch assistance.</li><li>Gather valuable feedback from users and relay it to the project team for continuous improvement.</li><li>Test and demonstrate Odoo’s functionalities to ensure smooth operations.</li><li>Create comprehensive documentation for support and user training.</li><li>Take charge of setting up products, customers, and other essential elements.</li></ul><p><strong></strong></p><p><strong>Requirement:</strong></p><p>Must-Haves:</p><ul><li>Excellent communication skills, both written and verbal, with professional fluency in English.</li><li><strong>Good command of Cantonese speaking.</strong></li><li>Empathy, patience, and a logical approach to problem-solving.</li><li>Ability to prioritize tasks and handle multiple responsibilities efficiently. No working experience required for ERP system/ IT Industry</li></ul><p>Nice-to-Haves:</p><ul><li>Previous experience with an ERP system.</li><li>Familiarity with Odoo and its functionalities.</li><li>Sociable and outgoing personality, fostering positive interactions.</li><li>Experience in ticket-based support.</li><li>Willingness to continually learn and adapt.</li><li>Proficiency in PowerPoint, Excel, and tools for screenshots and screen-clippings.</li></ul><p></p><p>Join our team and become an integral part of our organization’s growth and success. We offer a stimulating work environment, competitive compensation, and opportunities for professional development.</p>