Solution Head – International Supply Chain

<p>Key Responsibilities</p><p>1. Team building and talent development</p><p>Set up a supply chain solution team of 10-15 people at the Singapore headquarters; design organizational structure and growth path. </p><p>Lead recruitment, training, and performance management, implement coaching management, and ensure that members' professional skills and leadership abilities are synchronized. </p><p>Maintain close collaboration with sales, marketing, finance, legal, technical, and other cross-functional departments to provide full-chain resource support for solution implementation.</p><p>2. Industry solution planning & supply chain strategy optimization</p><p>Coordinate the supply chain model design for three core target industries: communications high-tech, industrial manufacturing, and home appliances, covering multimodal transportation, warehousing/bonded storage, customs clearance compliance, reverse logistics, and inventory financing, etc. </p><p>Based on customer business scenarios, develop supply chain solutions, standard operating procedures (SOP) and key performance indicators (KPI) (OTIF ≥ 95%, cost/shipment, compliance rate, etc.), and continuously iterate through data analysis.</p><p></p><p>3. Productize design & platformize landing</p><p>Based on the company's resources, systems and network capabilities, design and launch replicable logistics products (full container/less than container load, temperature control, cross-border e-commerce dedicated line, bonded warehouse, supply chain finance, etc.).</p><p></p><p>Establish a BI monitoring system (Power BI / Tableau), real-time monitoring of key indicators such as costs, timeliness, and risks, and driving data-driven operational optimization.</p><p>4. Customer customization solutions & stakeholder collaboration</p><p>With sales and marketing, we will jointly explore key customers and international big customers in the core target industry, provide end-to-end customized solutions and coordinate business negotiations.</p><p>Lead the establishment of a cooperation framework, performance evaluation and relationship maintenance with key partners (shipping companies, airlines, warehouse operators, customs agents, financial institutions).</p><p>Regularly organize customer/partner performance reviews to enhance service satisfaction (NPS ≥ 70) and drive solution deep penetration.</p><p>5. Strategic planning & risk management</p><p>Through market/competitive intelligence, operational data analysis, formulate network capacity planning, cost optimization and resource allocation strategies.</p><p>Establish a cross-border compliance and policy risk early warning system to ensure that the solution meets the customs, tax and regulatory requirements of the destination country.</p><p></p><p>Job Requirements</p><p>Education background: Logistics Engineering, Supply Chain Management, Industrial Engineering, International Trade or related professional bachelor's degree or above; master's degree is preferred</p><p>Work experience: ≥10 years of cross-border logistics/supply chain management experience; of which ≥5 years should be spent as a solution planner/business developer/department head in a large-scale freight forwarder/logistics company; those with operational experience in Singapore, Hong Kong, Southeast Asia or North America are preferred.</p><p>Industry experience: In-depth understanding of the supply chain characteristics of Communication High-tech (5G base stations, optical fiber equipment, etc.), Industrial Manufacturing (heavy machinery, automation equipment), and Home Appliances (large appliances, consumer electronics) can output industrialized solution</p><p>Language ability: English (business fluent, oral/written) as the working language; with Chinese (Mandarin) reading and writing abilities, able to provide support in internal cross-border communication</p><p>Professional skills • Multimodal transportation, customs compliance, warehouse management, reverse logistics, and supply chain finance knowledge from end to end</p><p>• Familiar with OMS, TMS, WMS, BMS and API integration</p><p>• Data analysis and visualization (SQL, Excel, Power BI/Tableau)</p><p>• Business model construction, cost-service balance capability</p><p>Leadership: Successfully building or managing a cross-functional team (10 + people), with experience in coaching management, conflict resolution, and performance promotion</p><p>Personal traits: Result-oriented, dare to innovate, strong service awareness, fast-paced cross-cultural environment self-motivation, excellent negotiation and influence</p>