IT Helpdesk Specialist (24K l IT Support)

<p><strong>About the client and benefits:</strong></p><ul><li><p><strong>A well-established institution in Hong Kong</strong></p></li><li><p><strong>Work-life balance </strong></p></li><li><p><strong>Regular working time</strong></p></li><li><p><strong>Friendly and supportive team members </strong></p></li><li><p><strong>Convenient transportation (3 minutes - walk to MTR station)<br></strong></p></li></ul><p><strong>Responsibilities:</strong></p><ul><li><p>Provide first level IT help desk support to end-users</p></li><li><p>Provide end-users technical support and conduct troubleshooting on hardware, software, and other computer services</p></li><li><p>Provide system administration and technical support services to account owners</p></li><li><p>Work as a team member in executing IT or communication projects or tasks for the company</p></li><li><p>Assist in ad hoc IT duties</p></li></ul><p></p><p><strong>Requirements:</strong></p><ul><li><p>Diplomaholder, preferably in Computer Science or Information Technology, or equivalent</p></li><li><p>1-3 years of IT support/ IT Call center experience</p></li><li><p>Good command of spoken and written English and Chinese</p></li><li><p>Experience in PC problem solving and end user support</p></li><li><p>Experience in daily IT operation supports on server and Networks is preferred</p></li></ul>