Taxi Operations Coordinator

Job Responsibilities:

1. Daily operations and management

- Conduct daily maintenance evaluation of taxi fleets to ensure vehicles are in the best condition

- Supervise and handle routine license renewal and inspections to meet regulatory requirements

- Supervise rent collection and ensure timely payment

2. Insurance and claim handling

- Manage insurance renewals to ensure all taxis have sufficient insurance coverage

- Process and insurance claims related to accidents or damage

- Contact with insurance companies and related stakeholders to efficiently resolve claims matters

3. Accident and traffic violation management

- Act as the main liaison for handling taxi-related accidents and traffic violations

- Coordinate with the driver, authorities and insurance company to quickly resolve the incident

- Accurately record accidents and violations for reporting and analysis

4. Emergency support

- Answer emergency calls related to taxi operations at night, weekends and public holidays

- Provide immediate assistance and coordinate the resolution of urgent operational issues

5. Report and file management

- Prepare regular reports on operating activities, including maintenance, accidents, and insurance claims

- Maintain up-to-date records of all documents related to taxis, such as licenses, insurance policies, and lease agreements

6. Coordinate and communicate

- Collaborate with internal teams, external suppliers and regulatory agencies to ensure compliance and operational efficiency

- Communicate effectively with taxi drivers, solve problems and provide support

Qualifications and skills:

- Have operational coordination experience, especially in the transportation or taxi industry

- Have good organizational and multitasking skills, able to effectively manage multiple responsibilities

- Excellent communication and interpersonal skills, able to effectively communicate with drivers, suppliers and authorities

- Able to work under pressure and handle emergencies calmly and efficiently

- Proficient in Microsoft Office Suite and familiar with operations management software

- Knowledge of Hong Kong's taxi regulations, license and insurance process is preferred

- Holding a valid Hong Kong driving license and taxi license for at least three years is preferred

- Need to be familiar with Hong Kong traffic regulations, traffic and road conditions in various districts

Working hours and conditions

Office hours: Monday to Friday, 9:00 am to 6:00 pm

Emergency support: Need to respond to emergency calls at night, weekends and public holidays

Working location: Kowloon

Job Type: Full-time, Part-time

Salary: $17,000.00 to $20,000.00 (monthly)