E-commerce operations

HK $12K-15K/Month

No degree required

No experience limit

HK work permit required

More than 8 hours/day, 5 days per week

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E-commerce operations

Job Responsibilities

Responsible for the overall operation planning and execution of the company on major e-commerce platforms (such as Taobao, Tmall, JD.com, Pinduoduo, Shopee, Lazada, Amazon, etc.), including daily store management, product listing, page optimization, event planning and sales target achievement;
Monitor and analyze platform traffic, conversion rate, bounce rate, customer unit price, and repurchase rate, etc. core data, regularly output operation reports, and propose implementable optimization suggestions;
Lead various promotional activities (such as Double Eleven, 618, Mid-year Grand Promotion, Platform Specials, etc.) in the design of promotion plans, resource coordination, execution and follow-up, and effect review;
Collaborate with market, design, customer service and supply chain teams, coordinate the production of promotional materials, establish pre-sales consultation standards, and optimize post-sales problem handling processes to enhance user experience and brand reputation;

Work requirements

Proficient in using business consultants, cicada mothers, Feigua data, Google Analytics, etc. data analysis tools, with the ability to independently interpret data and drive business decisions;
Have good business sensitivity and user thinking, be able to accurately grasp the needs of the target audience, and transform them into effective product display, copywriting and conversion path design;
Have cross-department collaboration and project push capabilities, be able to reasonably arrange priorities in a multitasking environment, ensure key milestones are delivered on time;
Have basic English reading and writing abilities, be able to handle international platform backend operations and basic overseas customer communication; Cantonese fluent speakers are preferred, and those who can adapt to a fast-paced, results-oriented work environment.

Benefits

Competitive monthly salary and quarterly performance bonuses, transparent salary structure, and annual salary adjustments based on personal performance and company results;
Enjoy Hong Kong statutory public holidays, paid annual leave (12 days on first year of employment, increasing annually to a maximum of 18 days), and paid sick leave (at least 7 days per year);
Flexible and elastic work arrangements, support remote collaboration, and some positions can apply for a hybrid office mode;
Continuous learning support, including internal training, external course subsidies and professional certification exam funding, encourages employees to develop high-level e-commerce skills (such as data analysis, digital marketing, platform algorithm understanding, etc.).