Jewelry Store Manager

<p>Working address: 5 Guangdong Road, Tsim Sha Tsui, Hong Kong</p> <p>Working hours: 10:00 am - 6:30 pm, one day off per week</p> <p>Duties:</p> <p>1. Shop management and operation</p> <p>• Responsible for the daily operation of the store, ensuring that the store runs normally.</p> <p>• Supervise the store's display, sanitation, safety, etc., and maintain the store image.</p> <p>• Manage store equipment, materials and inventory to ensure adequate supplies.</p> <p>2. Sales target achievement</p> <p>• Set monthly, quarterly and annual sales targets for the store.</p> <p>• Break down sales tasks to ensure team goals are aligned.</p> <p>• Plan promotional activities to boost store performance.</p> <p>• Regularly analyze sales data, identify problems and propose improvement measures.</p> <p>3. Team management</p> <p>• Responsible for managing and training store employees, improving their professional skills and teamwork. </p> <p>• Reasonably schedule employees' shifts to ensure the normal operation of the store.</p> <p>4. Customer service</p> <p>• Process customer complaints, solve customer problems, and improve customer satisfaction.</p> <p>• Establish customer profiles and follow up regularly on their needs.</p> <p>5. Market promotion and brand building</p> <p>• Participate in brand promotion activities to enhance brand awareness.</p> <p>• Use social media, offline activities, etc. to promote the store.</p> <p>6. Financial Management</p> <p>• Supervise the store's financial transactions to ensure clear accounts.</p> <p>• Review daily expenses and control costs.</p> <p>• Regularly submit financial reports to the headquarters.</p> <p>7. Risk Management</p> <p>• Ensure that the store's security measures are in place to prevent theft or damage.</p> <p>• Regularly check surveillance equipment to ensure normal operation.</p> <p>• Handle unexpected events and report to headquarters in a timely manner.</p> <p>8. Report and communication</p> <p>• Submit a store operations report to the headquarters, including sales, inventory, and financial data.</p> <p>• Report on the operation problems and improvement suggestions of the store.</p> <p>• Maintain good communication with headquarters, suppliers, customers, etc. </p> <p>Requirements:</p> <p>1. Education and experience</p> <p>• Bachelor's degree or above, jewelry design, marketing, management-related majors are preferred.</p> <p>• More than 3 years of jewelry industry work experience, with at least 1 year of store management experience.</p> <p>2. Professional knowledge</p> <p>• Familiar with jewelry product knowledge, customization process and industry trends.</p> <p>• Have some basic skills in jewelry appraisal and evaluation.</p> <p>3. Management skills</p> <p>• Have team management and motivation skills, able to lead the team to achieve goals.</p> <p>• Have good communication and coordination skills.</p> <p>4. Sales ability</p> <p>• Have strong sales skills and customer relationship management abilities.</p> <p>• Able to develop and implement sales strategies to boost store performance.</p> <p>5. Customer service awareness</p> <p>• Have the ability to handle customer complaints and solve problems.</p> <p>6. Other requirements</p> <p>• Have strong sense of responsibility and execution ability.</p> <p>• Proficient in using office software (such as Excel, Word, PPT).</p> <p>• Have a certain amount of financial knowledge and data analysis skills.</p> <p>Benefits:</p> <p>1. Salary structure: base salary + performance bonus + sales commission. Total compensation of 10K+</p> <p>2. Benefits: Insurance + MPF, paid annual leave, holiday bonuses, employee discounts, etc.</p> <p>3. Career development: Provide promotion opportunities and career training.</p>