Provide personalized and professional one-on-one customer service, deeply understand customer needs and style preferences, build long-term trust relationships, and enhance brand loyalty
Responsible for daily store operations support, including product display planning, goods sorting, visual display updates, and store environment maintenance, ensuring consistent and attractive brand image
In-depth introduction to the design concept, craft characteristics, maintenance knowledge and market value of internationally renowned handbags, watches and jewelry, providing professional matching advice to customers
Carry out sales and second-hand luxury goods acquisition business, assist customers in completing appraisal consultation, valuation negotiation and transaction procedures, and enhance the satisfaction of both buyers and sellers
Accurately process cash register operations, sales records, and customer data registration, and work with the team to achieve monthly sales targets and recovery performance indicators
Participate in new product launches, VIP customer activities and community content collaboration to strengthen local brand influence
Requirements:
Applicants with luxury sales, high-end retail, customer relationship management or related industry experience are preferred; those with no experience are also welcome to apply, as the company provides systematic onboarding training
Passionate about fashion culture, with basic knowledge and continuous learning enthusiasm for brand handbags, high-end watches, and jewelry accessories
Have excellent communication and expression skills and empathy, be able to flexibly respond to different types of customers, and display confident, stable and infectious service attitude
Strong sense of responsibility, attention to details, goal-oriented thinking and stress resistance, able to work independently in a fast-paced environment and achieve performance through team collaboration
Fluent Cantonese is a must, those who are able to communicate in Mandarin and English are preferred
Available for immediate employment, accepting shift scheduling (including weekends and public holidays)
Benefits:
Generous base salary (starting at $15,000 per month) + high commission, with no upper limit on compensation, current employees can earn up to $50,000 or more per month
Monthly 5 days off (including Labor Day)
Paid annual leave of 7-15 days, marriage leave, compassionate leave
Improve promotion ladders, and those who perform well may have the opportunity to be promoted to store managers
Professional authenticity and luxury knowledge on-the-job training
Paid sick leave
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Languages
English
Cantonese
Mandarin
Skills
Sales Consulting
Sales
Customer Communication
Selling Skills
PY Siu
AL LUXURY · AL Luxury Limited
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Job Location
Long Luxury 龍奢.奢侈品-Tsim Sha Tsui, Yau Tsim Mong
九龍尖沙咀北京道12號和漢口道17號 新聲大廈地下C號鋪
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