Oversee and continuously improve the recruitment lifecycle by closely collaborating with the TA team.
Partner with stakeholders to ensure recruitment approaches align with organisational priorities and workforce planning objectives.
Oversee the drafting, review, and issuance of employment contracts and agreements, ensuring legal compliance and alignment with organisational policies.
Advise on salary offers, reward packages, and contractual variations in line with company.
Deliver and continuously enhance the induction programme to ensure a high-quality onboarding experience.
Advise managers and leadership on learning and development solutions that support organisational capability and succession planning.
Provide guidance and oversight on probation management, performance reviews, and annual review processes.
Support managers in driving high performance while addressing underperformance in a fair and consistent manner.
Lead complex and sensitive ER cases, including reorganisations, disputes, redundancies, and formal processes.
Ensure ER cases are handled with professionalism, consistency, and in line with employment law and internal policy.
Provide risk-based advice and ensure senior stakeholders are informed of all significant matters.
Support and influence organisational change initiatives, ensuring people impacts are well managed and change is embedded effectively.
Lead the implementation, review, and continuous improvement of HR policies, procedures, and processes.
Ensure HR practices are applied fairly, consistently, and in compliance with legal and organisational requirements.
Oversee the end-to-end leaver process, including contractual confirmations, holiday calculations, HR system updates, and exit interviews.
Analyse exit data to identify trends and inform retention strategies.
Strong, current knowledge of Hong Kong and PRC employment legislation, case law, and HR best practice.
Proven experience operating at HR Manager level within a complex, fast-paced, or matrixed environment.
Demonstrated capability to lead and resolve complex employee relations matters, exercising sound judgement and discretion.
Highly credible and influential communicator, able to build trusted relationships and challenge constructively at all levels of the organisation.
Strong analytical and problem-solving skills, with experience producing and interpreting HR metrics, insights, and management reports.
Excellent organisational and planning capability, with the ability to manage competing priorities and deliver against multiple deadlines.
High level of accuracy and attention to detail, with a strong commitment to confidentiality and data integrity.
Proactive, resilient, and solutions-focused, with the ability to remain calm and professional under pressure.
Demonstrates a high standard of professionalism and a strong commitment to service excellence and employee experience.
Advanced Microsoft Office capability (Excel and Word essential); experience of HR systems and data platforms desirable.
Excellent written and verbal communication skills, with fluency in spoken and written English.
Experience within professional services, consultancy, or architectural environments is desirable.