Floor Supervisor (Front Desk Manager)

Duties include:

1. Assist the floor manager in conducting daily operations in the lobby, responsible for service management, personnel allocation, and on-site execution in the designated floor area.

3. Strictly supervise the standard service process, immediately correct unprofessional service actions, and ensure uniform and professional service quality throughout the store.

4. Responsible for employee scheduling, attendance recording, daily teaching and service training within the region, and improving the overall service level of the team.

6. Interface with the food and beverage department and the kitchen, control the pace of serving dishes, the sequence of serving dishes, and the dining time, and improve the overall efficiency of serving dishes.

Job Requirements

1. Identity: Hold a Hong Kong permanent resident identity card or a valid Hong Kong work visa, and you can legally work full-time.

2. Language: Fluent Cantonese and Mandarin, basic English conversational skills, able to serve foreign customers.

3. Experience: More than 3 years of dining floor experience, with at least 1 year of floor supervisor/managerial experience, those with Chinese food and chain restaurant experience are preferred.

4. Professionalism: Familiar with the standard Chinese restaurant service process, table setting rules, basic alcoholic beverages and culinary knowledge.