Part-time Helper – Client Service Centre (Luxury Brand)
Department: Client Service Centre
Employment Type: Seasonal / Temporary
Period: mid October 2026 – end of February 2027
Working patterns: at least 4 days per week (Mon – Sun)
Role Overview
Provide administrative and operational support to the Client Service Centre team during peak periods, ensuring smooth day-to-day functioning and exceptional service delivery to VIP and retail clients.
Key Responsibilities
Assist with client correspondence, data entry, and documentation in English and Chinese.
Prepare reports, update records, and maintain filing systems accurately.
Support call handling if necessary and handle basic client inquiries under supervision.
Requirements
Strong fluency in written and spoken English, plus spoken Mandarin (Cantonese a plus).
Prior administrative or customer-service experience preferred; retail/ luxury retail/ hospitality background is advantageous.
Highly organized, detail-oriented, and able to work efficiently in a fast-paced environment.
Available to work flexible hours during seasonal peaks, including weekends if required.
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Languages
Cantonese
English
Mandarin
Skills
Experienced in Customer Services
Luxury
Sales
After Sales Service
Jacky Cheung
HILLMAN ROSS · director
Active within 3 days
Job Location
Tsim Sha Tsui-Tsim Sha Tsui, Yau Tsim Mong
Tsim Sha Tsui, Kowloon
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