IT Technical Support Staff (Street-based, 20k-22k, 12AL+ bonus)

<p><strong>Job Responsibilities:</strong></p><ul><li><p>Provide IT help desk support and on-site technical support services to end users and enterprise customers;</p></li><li><p>Identify needs, analyze and provide end-users with solutions;</p></li><li><p>Conduct impact analysis and root cause analysis on hardware/software events;</p></li><li><p>Provide troubleshooting and solutions for hardware and network issues;</p></li><li><p>Perform maintenance tasks on servers and client workstations;</p></li><li><p>Assist in implementing new systems or applications;</p></li><li><p>Implement computing platforms, network infrastructure, and application systems according to the company's IT strategy;</p></li><li><p>Provide relevant support information for management review;</p></li><li><p>Assist in handling special assigned temporary tasks.</p></li></ul><p></p><p><strong>Requirements:</strong></p><ul><li><p>College or above degree in electronic engineering, information systems or related sciences;</p></li><li><p>At least 2 years of computer system support and cabling experience;</p></li><li><p>Good communication and interpersonal skills;</p></li><li><p>Strong sense of responsibility, able to work independently.</p></li></ul><p></p><p><strong>Job Responsibilities:</strong></p><ul><li><p>Provide IT helpdesk support and onsite technical support services to end users and corporate customers;</p></li><li><p>Identify requirements, analyze and offer solutions to end users;</p></li><li><p>Conduct impact analysis and root cause analysis on hardware/software incidents;</p></li><li><p>Provide troubleshooting and solutions to the problems on hardware and network;</p></li><li><p>Perform maintenance duties on servers and client’s workstations;</p></li><li><p>Assist in new system or application implementations;</p></li><li><p>Implement the computing platform, networking infrastructure and application systems with respect to the company’s IT strategy;</p></li><li><p>Implement IT policies and procedures to ensure a secure environment;</p></li><li><p>Provide relevant reports of support information for management review;</p></li><li><p>Assist in ad hoc and special assignments as assigned.</p></li></ul><p></p><p><strong>Job Requirements:</strong></p><ul><li><p>Diploma or above in Electronics Engineering, Information Systems or related discipline;</p></li><li><p>At least 2 years experience in Computer System support and cabling, with electricity work license is an advantage;</p></li><li><p>Good communication and interpersonal skills;</p></li><li><p>Strong sense of responsibility, willing to take ownership of assigned tasks;</p></li><li><p>Able to work independently</p></li></ul><p></p><p><strong>Benefits</strong></p><ul><li><p>5 Days' work</p></li><li><p>Permanent job with a stable and friendly working environment</p></li><li><p>Package: 20-22k with discretionary bonus + medical insurance</p></li></ul><p></p><p>If you're interested in this role, please click the Apply button above or via Linkers website at https://jobs.linkerscareers.com/ with your CV.<br><br>If you would like to have a further discussion about this role, please contact us at <strong><u>******</u></strong>.<br><br>Personal data collected will be used for recruitment purposes only.</p>