Job Description Responsibilities: Receive and process customer orders (including phone, mobile communication programs, email, fax, etc.)
Answer customer daily inquiries and provide quality customer service
Handle order reports, data verification, and printing work
Regularly update and maintain quotation content to ensure information accuracy
Follow up on customer payment and related financial matters
Coordinate with other departments to arrange for shipment, ensure that orders are smoothly executed
Execute other related tasks assigned by the superior
Requirements:
Three or more years of experience in order processing or customer service
Proficient in using computer office software (such as Excel, Word, etc.) and basic word processing
Excellent communication skills and customer service awareness
Careful, responsible, and able to handle multiple tasks independently
Have a team spirit, and be able to coordinate and cooperate with different departments
Good Chinese and English (writing and communication)
Working hours:
Monday to Sunday 07:30 to 18:00 (rotating)