Expired

Entry Service Manager

Tengyun Hong Kong

IT / E-Business

Posted within 3 months

HK $20K-30K/Month

Bachelor

3 to 5 years

Work visa required

Full Time

9.0 hrs/day, 5 days/wk

Southern,Pok Fu Lam

Job Description

Hong Kong's largest Mainland Chinese customer enterprise is recruiting for its overseas acceleration program!

Currently, the accelerator has more than 50 hard-tech enterprises after their B-round financing in the mainland (covering artificial intelligence, robots, biotechnology, chip semiconductors, new energy, etc. popular tracks) and more than 20 well-known investment institutions from the mainland, some of whose members have listed on the Hong Kong stock market.

Position: In-Residence Service Manager

Job Responsibilities

Responsible for the full cycle of member enterprise entry, from initial contact, contract signing to subsequent establishment support, ensuring smooth and efficient operation at each stage.
Maintain close communication with technology start-ups and investment institutions from mainland China, and establish long-term stable cooperative relationships.
Proactively understand member needs, coordinate internal teams and external resources to provide timely and effective support services.
Assist in the planning and execution of various member activities, including industry exchange meetings, networking expansion gatherings, and resource matching activities.
Edit and regularly publish daily/weekly e-newsletters, covering industry trends, accelerator latest dynamics and exclusive business opportunities, and enhance member participation.
Collaborate closely with the customer success and ecosystem partnership team, systematically collect member feedback and development needs, and use them as a basis for service optimization.
Push service solution iteration, promote member enterprises to land in Hong Kong and expand internationally, and promote their growth and connection in the process.

Work requirements

Have a top university bachelor's degree, business management, marketing or related fields are especially good.
Having 3 to 5 years of customer success, account management or enterprise service-related experience, those with a technology industry, venture capital or startup ecosystem background are preferred.
Have excellent communication and interpersonal interaction skills, be able to naturally build trust relationships and maintain high-quality customer interactions.
Have strong project management and organizational skills, be reliable, pay attention to details, and be proactive.
Strong adaptability, able to effectively operate in a fast-paced, multi-tasking environment.
Proficient in Chinese and English, writing and speaking fluently, and able to engage in professional business communication.
Must hold a valid Hong Kong work visa; those who perform exceptionally well may be assisted by the company in applying for the Tech Talent Admission Scheme.

Benefits

Up close and personal with cutting-edge hard technology projects, grasping the latest trends and practical insights in cross-border innovation.
Directly interact with top technology entrepreneurs, CXO-level executives and investment partners to expand your high-influence network.
Participate in building a first-class corporate support service system, play a key role in a rapidly growing platform, and enjoy high development space.
The office is located in the core area of Hong Kong's Digital Harbor - the hub of artificial intelligence and digital innovation, with stunning mountain and sea views.
Provide competitive salary and benefits, as well as a collaborative and innovative work environment.

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