Customer Assistant

Active today

HK$ *****

Diploma of Secondary School

No experience limit

HK work permit required

6 days per week, Hybrid,On-site

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Additional subsidies

Birthday leave

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Job Responsibilities

Responsible for the initial reception and registration of customer WhatsApp and personal inquiries, providing clear, friendly and professional services.
Support sales and operations teams to complete daily administrative collaboration.
Participate in on-the-job training and product knowledge learning arranged by the company, and continuously improve service quality and business understanding ability.
Follow the supervisor's instructions, take on appropriate cross-department support work, and understand the company's overall operating process through practice.

Work requirements

Applicants with secondary five education or above, fresh graduates and those with no relevant work experience are welcome to apply.
Have good Chinese reading and writing skills, be able to clearly express and patiently listen to customer needs.
Familiar with smartphone operations,Able to use WhatsApp fluently.
Positive and proactive attitude, sincere and polite, with a basic sense of responsibility and team spirit.
Willing to undergo training and obtain relevant industry licenses to support career development and company support arrangements.

Benefits

Enjoy paid annual leave, with the number of years of service increasing.
Enjoy statutory bank holidays and public holidays.
Provide on-the-job training, covering service skills, product knowledge, and system operations.
The company assists employees in applying for and preparing relevant industry professional licenses.

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