Customer Services Officer

<p>Responsibilities: </p><ul><li><p>Manage inbound calls, WhatsApp messages, emails, online chats, and customer inquiries. </p></li><li><p>Provide quality customer service, maintain daily operations smoothly. </p></li><li><p>Follow up customer enquiries/complaint and provide solution. </p></li><li><p>No need to achieve sales target. </p></li><li><p>Any ad-hoc duties as required. </p></li></ul><p></p><p>Requirements:</p><ul><li><p>F.5 / DSE graduate or above. </p></li><li><p>Minimum 1 years of relevant experience in customer service. </p></li><li><p>Good telesales experience in banking and finance industry is preferred. </p></li><li><p>Willing to work on a shift basis 5 days work. </p></li><li><p>Good communication and interpersonal skills. </p></li></ul><p></p><p>We offer: </p><ul><li><p>5 working days per week (Mon- Sun shift duty is required)</p></li><li><p>8 working hours per day </p></li><li><p>Medical scheme, </p></li><li><p>Additional shift allowance</p></li><li><p>Professional training would be provided </p></li><li><p>Office location: Tsim Sha Tsui </p></li></ul><p></p><p>Interested parties, please send us your latest resume with present salary, expected salary, and availability by whatsapp to 61730337, thank you .</p>