Account Coordinator / Collections Assistant / Clerk

Requirements:

• Holders of certificate of HKALE / HKDSE equivalent or above
• 2 years’ experience in Collections Service is preferred
• Good command of written English and Chinese
• Good command of spoken English and Chinese
• Mature, good interpersonal skills, well-organized, self-initiative and able to work under pressure
• Proficient in MS Word, Excel, PowerPoint and Chinese Word Processing
• Immediate available is preferred

Responsibilities:

• Monitor payment behaviour.
• Perform dunning calls to remind delinquent account holder on overdue balances.
• Negotiates payment arrangements with debts.
• Prepare relevant documents
• Handle enquires on overdue accounts.

Benefits:

• 5-day work
• Discretionary bonus(es)
• Medical plan
• Birthday Leave

Personal data will be used for recruitment purpose only.