Front Office 客戶服務督導 / 助理客戶服務督導 - 客務部

Job descriptions:

* Supervise and ensure that all frontline staff provide quality services to guests

* Carry out all check-in and check-out services in a professional manner

* Handle guests’ enquiries and complaints with courteous and friendly manner

Job requirements:

* Diploma holder or above in Hospitality Management or related disciplines is preferred

* 2-3 years relevant working experience in a similar capacity

* Pleasant, customer oriented and work independently under pressure

* Good interpersonal and communication skills & good command of English and Chinese

* Candidates with less experience will be considered as Senior Guest Services Officer

Salary and Benefits Package:

We offer attractive remuneration package to the right candidates.