Salesperson/Team Leader

Salesperson/Team Supervisor<br><br><div>Job Responsibilities:<br></div><div>1. Business development and performance achievement<br>- Actively develop new customers (such as corporate customers, high net worth individuals), formulate annual/qtr sales plans and achieve targets<br>- Analyze customer needs, design customized financial solutions (such as combination insurance, corporate group insurance), and provide professional planning advice<br>- Lead important contract negotiations (such as policy amount adjustments, clause negotiations), and handle complex insurance cases (cross-border policies, high-risk assets)<br>- Monitor team/personal KPIs (such as new business premium, retention rate), and propose improvement strategies<br><br></div><div>2. Customer relationship management<br>- Maintain high-value customer relationships, regularly review policy content and recommend add-ons or upgrades<br>- Independently handle customer complaints and disputes (such as compensation disputes, contract interpretation), coordinate with legal or underwriting departments to resolve<br>- Organize high-end customer activities (such as tax and accounting lectures, VIP roundtable discussions) to enhance brand loyalty<br><br><br>3. Market strategy and analysis<br>- Research regional market trends (such as retirement planning, electric vehicle insurance demand), and adjust sales strategies<br>- Lead competitive product analysis (rate, terms comparison)<br>- Use CRM system to predict customer lifetime value (LTV), prioritize high-potential customer groups for development<br><br>4. Compliance and risk management<br>- Ensure sales processes are compliant (such as the duty to provide truthful information), and prevent moral risks<br>- Review the policy documents prepared by the assistant, sign the final confirmation (especially for large policies)<br>- Regularly attend compliance training (such as anti-money laundering), lead the team to comply with regulatory requirements<br><br>5. Team leadership and collaboration<br><br>- Participate in the development of team business policies (such as commission structure, incentive system)<br><br>Requirements:<br>- Advanced professional knowledge: Proficient in insurance finance (such as investment-type policies, reinsurance), tax planning and assets)<br><br></div><div>Core Competencies: <br> - Business acumen: able to interpret financial statements, evaluate enterprise customer risk<br> - Negotiation influence: Persuade the decision-making layer (entrepreneurs, family offices)<br> - Problem solving: Handling complex insurance claims or cross-border service needs<br>- Certificate requirements: CFP, ChFC, etc. high-level certificates (depending on market demand), must have an insurance broker license<br><br>Career Development:<br>- Promotion to regional manager, business director, etc. management position<br>- Expand cross-disciplinary professional (such as family trust, corporate risk management)<br><br>--- <br><br>Core difference summary:</div><div>Business Assistant focuses on "process correctness", while Business Representatives/Team Leaders ensure "business results" and have strategic thinking and risk management abilities:<br>1. From execution to decision-making: no longer limited to clerical work, but independent judgment is required for insurance policy design and pricing strategy<br><br>3. From compliance to risk control: assume higher levels of legal and financial risk management responsibility</div>