Data Center Operator

• Monitoring and Maintenance:

o Oversee the health and performance of servers, networks, and the overall data center environment (e.g., power, cooling).

o Perform routine maintenance and respond to system malfunctions.

• Job and Schedule Management:

o Run scheduled batch & backup jobs, submit production jobs, and manage system operations according to established procedures and schedules.

• Incident and Problem Management:

o Identify, log, and report issues.

o Respond to common faults and escalate complex problems to the appropriate teams for resolution.

• Hardware Operations:

o Perform tasks such as racking and stacking new equipment and managing media (like tapes).

• Documentation and Reporting:

o Create and maintain logs, compile duty reports, and update operational documentation.

• Support:

o Provide first-level troubleshooting and support, sometimes including after-hours help desk support.