Medical beauty clinic front desk/doctor assistant

星野控股·Others

Replied to 12 talents in 7 days

Full Time

HK$ *****

Bachelor

1 to 3 yrs exp

HK work permit required

More than 8 hours/day, 5 days per week, Fixed, Rotating shifts

Yau Tsim Mong,Mong Kok

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Work benefits

Extra Medical Insurance

Job Description

Core responsibilities

Customer reception: Warmly welcome visitors and incoming calls, handle appointment arrangements, changes and confirmations.

Administrative support: Execute basic administrative work and data input, file management and front desk environment maintenance, and handle billing matters.

Medical assistance: Assist the doctor in preparing for medical beauty treatments such as treatment room environment preparation, medical beauty material preparation, etc.

Job Requirements

Experience: More than 1 year of customer service, front desk, and administrative experience (medical/beauty industry preferred), with doctor's assistant experience.

Skills: Fluent Cantonese and Mandarin, basic English; familiar with Office software and appointment systems.

Traits: dignified image, attentive and polite, with multi-task processing ability and high sense of responsibility.

We provide

Competitive salary, medical benefits, annual leave, professional training, and a friendly collaborative team environment.

Position Summary

As the primary point of contact for the clinic, responsible for client reception and daily administrative support to ensure smooth front desk operations and an excellent client experience.

Key Responsibilities

Client Reception: Warmly receive visitors and handle incoming calls. Manage appointment scheduling, modifications, and confirmations.

Administrative Support: Perform basic clerical work and data entry, organize documents, and maintain the front desk area，and handle basic payment transactions.

Clinical Assistance: Prepare treatment rooms for procedures, Assist doctors during minor aesthetic procedures.

Requirements

Experience: Minimum 1 year of experience in customer service, front desk reception, administration (experience in medical/beauty industry is preferred), and Clinical Assistance experience.

Skills: Fluency in Cantonese, Mandarin and basic English. Proficiency in MS Office software and appointment scheduling systems.

Attributes: Professional appearance, attentive and courteous demeanor, strong multitasking ability, and a high sense of responsibility.

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